Question about GE WBSE3120B Top Load Washer

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I have the GE WBSE3120 it has stopped agitating and or spinning at al. i can definitely hear that the motor is still running, but no movement in the tub. if i put it on quick rinse or spin only, it initially pulls water out of the tub, but never moves the tub or spindle at all. Can definitely hear it though.

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  • brettkaris Oct 15, 2010

    the Spindle and the tub do not move and the motor is audibly running. (i can hear the motor running) what would I do to fix this?

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2 Answers

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HELLO,

Here are solution to solve the problem of the washer below


If your Roper washing machine does not agitate, spin or drain, you have a problem that needs fixing. The average do-it-yourself offer can do this job without hiring the professional technician. Each problem indicates a separate repair, but while you have the washer apart, it never hurts to check things while the back is off and the parts are off the washer. exercise caution and make sure that the washer is unplugged and the water is off before you begin.
Difficulty: Moderate Instructions Things You'll Need:

  • Screwdriver
  • Needle-nosed pliers
  • Wire
  • Garden hose
  • Bucket
    Washer Won't Drain
  1. 1 Check the drain hose to see if anything is plugging it. Sometimes small pieces of material go out with the wash water and become lodged in the drain hose.
  2. 2 Open the access panel in the back by removing the screws and taking off the back panel. Remove the drain hose. this is usually held on with a clamp, collar or clip.
  3. 3 Use a pair of needle-nosed pliers to remove the obstruction. If the material is further into the hose, you can use a sturdy piece of wire with a small hook bent at the end. Stick this into the hose to try to pull the obstruction out. If you still can't reach the obstruction, disconnect the entire hose and force the obstruction out with a water hose using the jet spray.
  4. Washer Won't Spin
  5. 1 Check the pump or pulley if your machine doesn't spin. Sometimes the pump may be frozen or stuck.
  6. 2 Remove the screws from the back access panel of the washer and remove the back panel.
  7. 3 Remove the pump from the washer by unsnapping the retainer from the pump using a screwdriver. Remove the hose clamps and disconnect the two hoses one at a time. Have a bucket handy, because the hoses may have water inside.
  8. 4 Rotate the pulley by hand. If it does not move easily, then you will need to replace this because it is frozen or stiff. Also, check the belts to make sure they have no tears or damage. While the pump is off the machine, continue to the next step to check the motor couplings. When these become bad, the washing machine will not agitate.
  9. Machine Won't Agitate or Spin
  10. 1 Remove the pump and drive motor. You will find two plastic and one rubber motor couplings. One is located on the drive motor and the other is on the gear case with the rubber coupling between them.
  11. 2 Pry or break the old couplings off with your screwdriver. Replace with new couplings. Simply push one onto the shaft of the gear case and press the second one onto the shaft of the drive motor.
  12. 3 Line up the holes of the rubber isolation coupling with the studs in the coupling. Push the rubber isolation coupling in place.
  13. 4 Push the isolation and coupling on the drive motor making sure that the holes line up with the studs on the other coupling on the gear case.
  14. 5 Reinstall the drive motor and then snap the pump in place with the retainers to hold it in place. Reconnect the hoses with the clamps and snap the.Put the washer back on and screw the back in place. Position the washer where you had it before and plug the washer in
Hope this help?

Thank you and thanks for using fixya.

Posted on Oct 15, 2010

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  • Master
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Hi,
As it do not move at all the problem is with the transmission assembly which drivers the drum using gears.
You can clearly see the parts from the below website
http://www.searspartsdirect.com/partsdirect/part-model/GE-Parts/Washer-Parts/Model-WBSE3120B3WW/0432/0153200/G0208696/00004?blt=06&prst=&shdMod=
Thank you

Posted on Oct 15, 2010

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