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My compaq presario cq62 won't connect to the internet anymore. It was working fine, and then one day it just stopped. I already tried uninstalling and reinstalling the wireless router (asus rt-n10), turning them both off and on, resetting the router, and plugging the laptop directly into the LAN and WAN. Still nothing. The internet on my desktop works just fine, but my laptop is just about useless if I can't get on the internet. Any advice on fixing this will be helpful.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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sandrew
  • 2961 Answers

SOURCE: exactly ASUS WL-500g, no internet connection

My advice and personal experiences with both wired and wireless connectivity, is if you wish to share files and internet connection, purchase a combined Modem/Router and not a seperate router to work along side your original modem. Your modem will send your router an ip address in turn your pc is sent one from your router and can get complicated; keep it simple! These are much easier to set up and control as one unit and if there are ever any connection problems you will know it's either a setting or a modem/router problem and not have to wonder ; is it the modem?; Router? settings? etc. As there are frequent loss of connections both internet and LAN it makes sense have one peice of equipment to maintain.

Posted on Dec 22, 2006

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  • 14 Answers

SOURCE: Server not found} NetGear WGR614 Wireless Router doesn't connect me to the internet.

Dear Loud Nouises,

Your router must be connected properly to the cable modem. This must be to the wan port on the router.

Next, the router must be set-up accordingly to recognize the modem's internet connections. Please ask for the IP address.. and other relevant informations from your internet provider.

Set -up your computer using the internet connections wizard on each of your respective computer.

This should work fine if all connections were correctly configured.

Sidlahora

Posted on Dec 06, 2007

dante777
  • 623 Answers

SOURCE: Help please! TP-Link Wireless Router TL-WR641G stopped working

It looks like all your devices by themselves are working fine.
Good start.
If you took the router out of your office I assume that the settings from the office and your home are different, which causes the setup not to work properly.

First of all you should find out which hardware version of the router you have and download the manual from here, so you have the information at hand when you're not online.

Then you want to rest the router to factory settings, so you start clean. In order to do so, use the Factory Default Reset button: First, turn off the router's power. Second, press and hold the default reset button then turn on the router's power, until the SYS LED lights up (about 3 seconds). Last, release the reset button and wait for the router to reboot.

Follow the instructions in the manual form page 8 on onwards with a special view on setting up PPPoE. Have your information form your DSL provider handy (Account name and password).
The default webpage for the router interface is http://192.168.1.1
Username and password are both "admin".

Do not enable any wireless security until everything is working fine.

Make sure later to change the password to something else, so no one can "take over" your router.

If this solution did not help, please don't rate it as "Thanks for trying" or so, but leave a comment instead and I will check back and we can work form there.

Good luck!

Posted on Jan 27, 2009

  • 148 Answers

SOURCE: Hello. I've got a SMC

Sounds defective. Disconnect it, flip it over and give it a smell. If you smell burnt wires or plastic (typically a faint smell, but a smell nonetheless) the router's toast.

Posted on Mar 04, 2009

  • 4 Answers

SOURCE: Laptop Cannot Find Home Wireless Network

Try logging into the router with your desktop hard-wired and find the 25-digit passcode and use that to log on to the wireless network with the laptop. If not, then check if connection is good by hard-wiring the router to the laptop. Let me know what happens or if you have solved the problem.

Posted on Mar 23, 2009

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hp.com
as the blink codes we are not HP here, ever

https://support.hp.com/us-en/document/c02222922

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My compaq presario cq62-238dx felloff my hands, no scratches or damages are visible, when I first turned it on it worked as if nothing would have happenned, but later on the screen turned pink, the next...


I suggest you start diagnosing by using an external monitor, if available.
A VGA monitor.

(It can be a VGA monitor that looks like a small TV, {CRT}, or an LCD flat screen that has a VGA cable attached.
More information on VGA connectors,

http://en.wikipedia.org/wiki/VGA_connector

Laptop off, and VGA monitor off, connect the VGA cable of the monitor to the Left side of the laptop.
(Rear top port)

Turn the monitor on, and then the laptop.
Do you see a display on the external monitor? (VGA monitor)

No?
Press, and hold down on the Fn key (Function Key), and tap once on the F4 key.

A) If BOTH the external monitor screen, and the laptop screen have the same pinkish display, the problem is the graphics chip. (More on graphics chip in a moment)

B) If just the laptop screen is pinkish, and the external monitor graphics are okay, the problem is inside the laptop display.

1) Could be a loose connection of the Display Panel Cable.
{The Display Panel Cable attaches to the motherboard, and the LCD screen in the laptop display}

2) Could be a bad Display Panel Cable.
Possible damage to the Display Panel Cable is the the laptop display was open.

Look for signs of damage to the sheath of the Display Panel cable.
However the damage may not be apparent. The Display Panel Cable could have been stretched.
(Laptop display open when dropped)
The tiny wires inside the Display Panel Cable could have become damaged.

Testing requires that the Display Panel Cable be removed.
A multimeter is used to check continuity of each wire.

{Multimeter function knob is set to Ohms. 1K or 10K if these settings are available.
The Positive probe lead (Red) is touched to a wire at one end of the Display Panel Cable.
The Negative probe lead (Black) is touched to the other end of the wire.

Analog multimeter needle swings up, you have continuity. Don't worry about the Ohm reading at this point. As long as the needle moves.

No movement? Have a helper gently move the Display Panel Cable around.
See if there is continuity shown, or is intermittently shown.
Indicates a break in the wire.
Solution is to replace the Display Panel Cable.

Same with a digital multimeter. No reading, or intermittent reading indicates a broken wire.

Display Cable Kit - HP Part Number 595196-001
I have seen several listings on the internet.

3) Could be a bad LCD screen.

Check the connections.
Check the display panel cable
If this checks out okay suspect the LCD screen.

Compaq Presario CQ62-238dx Notebook PC - Service Manual,
(Free from HP Support),

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lang=en&lc=en&product=4252487&

Left-click on -
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide

This is a PDF file. (The computer you are using now has Adobe Reader on it, which uses PDF files)
It may take up to 30 seconds before the first page comes up.
It may also take additional time for the file to fully download.

In the Bookmarks menu on the left, click on the + sign to the left of Removal and replacement procedures.
Now click on the + sign to the left of Preliminary replacement requirements, then go on to Component replacement procedures

For additional questions post in a Comment.

Regards,
joecoolvette

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1 Answer

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Unfortunately the Presario CQ62-215DX does have problems with poor video streaming capabilities (frequent freezes) and poor wi-fi performance which is probably the cause of your buffering problem.

Hope this is of some help. ;)

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