Question about Panasonic KX T7220 Corded Phone

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D816 phone system with new KX-td7895 cordless phone that we cannot get the phone system to recognize. I have been reading posts that say to disable the XDP feature (program 600) but I cannot find a menu or screen for '600'? Please help! Just need to get this phone working - been trying for 2 days!

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  • dean594 Oct 18, 2010

    Thanks for your advice Carl, but no luck so far. The phone has it's own port, we just expanded the D816 system with a new 8 line expansion card last week to the tune of about $1200. I guess I am going to have to call a technician and pay the $150/hr for some 18 year old tech to walk in here and have it working in less than 5 minutes....

    It's not that we don't have the manuals - we purchased the manuals for the phones and for the updated phone system and have been through them 3 times... Ugh... very irritating that we cannot add a single phone to our phone system and set it up without a degree in electrical engineering....

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  • Panasonic Master
  • 2,460 Answers

That model is either a system phone or a single line set. If you're going to use it as an SLT, then you can plug it into the XDP and enable the port in 600. 600 is a SYSTEM program accessed from the main phone and enabled per port.

If you operate in the multi-line mode, you need to wire this phone to its own port on your 816 system.

Carl

Posted on Oct 16, 2010

  • 4 more comments 
  • Carl Navarro
    Carl Navarro Oct 19, 2010

    I'm not going to say you got ripped off, but you go ripped off :-) I have 3 TD-170 cards on the shelf that I'd have been greatful to get $300 each for!

    Start by plugging in the cordless on any port that a digital phone works on in the base cabinet but the first and the VM port ie 102-108 but not the VM port. Make sure it works there first.
    The expansion card is fed from a 25-pair Amphenol cable. In APITS mode, the cordless uses both pairs, so you have to make sure the first two of every 3 pairs are being used for the cordless phone jack, as in pairs 1

  • Carl Navarro
    Carl Navarro Oct 19, 2010

    Bottom half of this truncated, here's the continuation.

    As in pairs 1-2, 4-5, 7-8 etc. and become extensions 109-116 by default. You can test your wiring by plugging an analog phone into the jack alone, or a digital phone into the jack alone and both should work as 109-116.

    HTH

  • dean594 Oct 19, 2010

    Technician came yesterday, programmed all of the phone extensions in about 10 minutes... $144 plus taxes. I asked him if he could show us how to do it in case we had to re-program the extensions if we move desks around and such but he said no, too complicated. (?)

    Now the call-display on the phones does not work when someone calls in... ugh... now another tech call for another $144?? This is getting absolutely ridiculous....

  • dean594 Oct 19, 2010

    Though your help is appreciated the problem is not the 'system' that we are dealing with, it is the service and the end-user programming and tweaks of it. Technicians are very knowledgeable about their products, but they (generally) have terrible customer service skills.

  • Carl Navarro
    Carl Navarro Oct 19, 2010

    If you search carefully, you ought to be able to find me on the internet. Use FixYa as the subject line and we can talk privately. If you own a set of manuals you ought to be able to teach yourself simple programming. Keep in mind that this system is 15 years old and has been manufacturer discontinued for about 5-7 years. We don't even worry about who has access to the box nowadays. Be sure to include your city and state in the email.

    Carl

  • dean594 Oct 19, 2010

    Really appreciate your help - I think I will try to find you and get some guidance - my boss is already steaming about the amount of money we have spent (about $1500 now) to simply add a couple of phone extensions to the system..... Thanks again for your help Carl!

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