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Hello Sir This is to draw your kind attention that I had purchased a Refrigerator of Electrolux (model KCE313/2010) from ur distibuter M/S RAMA ELECTRONICS situated on meham mor Gohana (Sonipat) HRY on date 04-april-2010 with Invoice no 3961 and from very first day i'm facing a problem of improper cooling, vegitable chamber problem, water leakage etc. But according to your company process one technician Sushil (09813076113) come and says its a minner problem and get solve with in 15days. Then after 15days again when i complaned on RAMA ELECTRONIC he call ur service head Mr. Nagesh (08930009372) he commeted me to change my refrigrater or resolve my problum with in one month but after one month he give no responce to me but after that when regullarly i call to Mr Nagesh he have only one reply that this is Manufacturing defect and ur problem is in process . So, now sir plz tell me what can i do and Is this kind of management you have.If You can't in possition to solve my problum then plz give me clear reply then i will take some other action regarding kelvinator management. I never seen this kind of POOR MANGEMENT in my life. Six month is more than sufficient to resolve any kind of problum but you are not able to resolve your manufacturing problum Sir I again request you to please resolve my problem as early as possible and i will wating for ur reply its very urgent. Thanks & Regards...... Sumer Jain M\s Suresh Chand & Co. Gohana 9215907412 9416013446 9215907413 email id:-sandee19in@yahoo.co.in

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1462 Answers

SOURCE: No cooling in refridgerator

is freezer cooling?
a possible cause is build up of ice on the evaporator. take off the back panel in the freezer and check. also check the fan is working. if there is excessive ice build up, this can mean that the defrost system is not working. in any case, if there is ice build-up, carefully melt the ice off with a hairdryer

Posted on Jun 19, 2008

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  • 435 Answers

SOURCE: I have an NEC refrigerator

Hi, do you mean the signal to stop cooling is faulty?
I guess the thermostat is faulty. Its the one which detects the temperature and send signals to the circuit.

:)

Posted on Oct 10, 2008

jeevan.m
  • 392 Answers

SOURCE: Email id not work

hello , unfortunately ur account has been blocked by urself.. generally due to security reasons yahoo will block the accounts who retreive their password wrongly... like u have to answer the security questin...dont panic ... write a mail to yahoo regarding your problem..mentioning ecah and every details that u gave at the time of yahoo account setup ... definiely u will get back ur yahoo account..

Posted on Jun 09, 2009

Sea Breeze
  • 4654 Answers

SOURCE: My Electrolux Refrigerator / Freezer 340l Model

http://www.clickindia.com/detail.php?id=1184932 _________________________________________________ Kalinga Sales Refrigerators, Electrolux, Whirlpool Products LCD, Plasma, Air Conditioners Do not offer service, but may direct your call. Phone: 0674-254447, 254448 or 2742260 Have a hard time finding the information also but maybe this will help you, Thank You, Sea Breeze

Posted on Jun 10, 2009

blueextc3221
  • 15935 Answers

SOURCE: Fridge running continuously

Another defective thermostat.


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Posted on Jan 13, 2010

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