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YOU COULD HAVE A BAD WATER VALVE OR YOUR TANK IS CLOGGED UP AND STOPPING THE WATER FLOW THROUGH THE LINES. MOST MODELS HAVE A TANK IN THE BACK OF THE SHELVES ON THE REFRIGERATOR SIDE DOWN AT THE BOTTOM. IT WILL BE LOCATED BEHIND A PANEL YOU WOULD HAVE TO REMOVE SHELVES AND SCREWS TO GET TO IT BUT FIRST CHECK VALVE SOME SYSTEMS HAVE MULTI VALVES WHERE ON CONTROLS THE ICE MAKER AND THE OTHER ON THE DISPENSER.
Do you hear it trying to draw water into the ice tray? If so, there might be an internal problem you can't fix yourself. especially since the fridge is dispencing water. Is the arm inside the ice maker pushe down? This is what tells the ice maker to fill and make the ice.
Hi, it sounds like you have a bad auger motor on your dispencer. If the button works for water, usually it will work for ice. It is also possible that you have a bad dispencer control board. If you would provide me your model # I could assist you further.
refrigerator has a duel water valve, one for the ice-maker and one
for the water dispenser (if equipped). The valve that
the ice-maker relies on may be bad, or it could be the ice-maker itself. Another thing that could cause it would be
the temperatures in the freezer. The ice-maker will not
call for water until it reaches under 15 degrees. In addition, check
the water tube behind the ice-maker to make sure it is not frozen, blocking
more water from entering. The water does not go to the ice-maker or
thru the filter unless the ice-maker turns on the water valve.
Texas, sounds like your water reservoir is frozen up. Remove your 2 cripser drawers, you will see the reservoir behind them. Take a hair dryer and go over the tank and tubing ends. See if the water starts flowing. I find a lot of frozen water reservoirs on these french door models. They have a insulation kit for them. Catriver.