Question about Westinghouse 19" Widescreen Flat Panel LCD Monitor

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Monitor has gone dark. Have checked connections and cables. Also attempted a system reboot and power down. No luck

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  • Westinghouse Master
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Do you have the power light lit (standby or on)? If that light is not on, then it is probably the power supply.

Otherwise it is the board that translates the signal to the screen, the backlight or the inverter. It's a backlight or backlight inverter issue. (The backlight itself usually fades or makes the on-screen image change to pink/red.) With a bad backlight, you'll usually see a very dim image if you look at the monitor from an inch from the screen. Block the room light from overwhelming this image (sometimes a carefully positioned flashlight will help you see something). If the inverter or video board is bad, you will see nothing. For an out-of-warranty monitor, open up the back of the monitor and remove the shielding. Look for any scorch marks or bulging or damaged capacitors. (Sometimes other parts will fail on this part but these can be spotted easily. Capacitors look like cylinders on a tripod.) The scorch mark and smoke may indicate a resistor or zener diode that had been used as a fuse and is now gone.

If you borrow (or have a) high-end multimeter (able to measure high frequencies - 50 kHz) or an oscilloscope, hold the multimeter probes a fraction of an inch apart about an inch above the inverter board and power up the monitor. If you see a 1 or an actual value, you have a good inverter. If you see a reading near 0, the board is bad or the multimeter can't resolve the frequency.

In either case, you can buy a replacement inverter for $50-150 and just do a simple swap. Disconnect all of the wires (connections are similar to molex and ribbon cables in a computer) and remove board (a few screws usually). Connect the cables to the new inverter. (If you google backlight inverter replacement, you'll find videos and text descriptions.) Note the part number on the board, including the Rev number, and order the exact one (shopjimmy.com or lcdparts.net are good starting points). Universal inverters do exist but can result in reversed controls (up to lower the brightness). Replacing individual parts on the board is cheaper but more prone to not tracking down all of the bad parts.

If the inverter is good, then it's probably backlights themselves (several in most larger monitors). These are sandwiched on the perimeter of the monitor (usually under some tape that holds the lamp, reflector and other parts together. You need to order by length and width and get ones for your monitor size. Separate the panel from the bezel. Remove the tape, and separate the reflector (make a note of how things are put together) then you have to Dremel (or use another rotary tool) to remove the plastic to get the backlight out. (They are often molded into the frame.) Then put in the new backlight and reassemble everything. (http://www.lcdparts.net/howto/default.aspx) but for an overview: http://www.inventgeek.com/Projects/BacklightFix/overview.aspx Then push the new backlights into place, reconnect the wires and close up the sandwich of tape and other parts around the screen. Then replace it in the bezel.

With a good spare backlight, you can test an inverter for condition (plug together and turn on the tv while the box is open). Similarly a good inverter can test the backlight.

I hope this helps.

Cindy Wells
(inverters usually fail before CFL backlights or the video board)

Posted on Oct 15, 2010

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