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How can i access my laptop samsung R522 is affected virus. its not booting. It has point sec also. when system is booting the the error is occurd every time.

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  • IT aid
    IT aid Oct 15, 2010

    Hi did you try boot it in safe mode?



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Welcome to FixYa
Dear User
You can Use a Recover CD to Restore your PC to Previous Stage.Also install a Good Antivirus .Make Sure Update your Antivirus before Use..
Let me Know if you need further assistance...Thanks for Connecting FixYa..

Posted on Oct 15, 2010

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If you can get it to the set screen or BIOS to change boot order, From another PC download the ISO burner (Imageburn) , and then download the Trinity Rescue cd ISO Image and save to desktop. Dr.Web also has a good rescue CD, both are free and so is Imageburn and all have tutorials.

If you need a walk through you can email me and I can call you and walk you through the process.
good luck

Posted on Oct 15, 2010


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Laptop has an error message that says boot manager is missing press contrl alt delete to restart computer

If you go to this link it will walk you through the steps of being able to reprogram your boot manager. Its a software issue, not hardware. If you have your windows cd (windows 7 or Vista) you should of got when you bought the computer, it will walk you through all the steps & help you repair it for free.

If you don't have access to the disk another possibility is that you can turn your computer on, while it is turning keep pushing down F8 button continually during start up. That should take you to the internal computer operating system, where you can select safe mode. When it opens you will be asked if you want to continue in safe mode or reboot computer to a date that worked you know of. It will restart it from that point, before you got a virus.
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System restore XP doesn't go back a month

The system restore will only work if it has a restore point available ..These restore points are the ones that are highlighted on the calendar when the restore service is accessed..If you only have the current month can roll back the calendar ..and choose a date which is highlighted..but if you do not have a functional restore point you will not be able to do it ..If the system was recently installed it also will not have a restore point available older than the date it was installed...or the date the system restore was enabled..My advice is to choose a date available ..and restore it anyway if it makes problems is not necessary to restore it to a date so far back ..but to a date when you know it worked well..
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My computer is unable to boot in any of the options, what do i do?

Booting problems with your laptop occur when the computer gets infected by a virus or when there are underlying hardware problems.You can use several troubleshooting techniques before taking the laptop to a service center for repair.

1. Turn on the laptop without pressing the power button too long, to prevent it from turning on and then turning off. Also make sure that the laptop has enough battery power to boot up.

2. Unplug any external drives connected to the computer. These include flash drives, external hard drives or any CD or DVD in the optical drive. Listen closely as you boot the computer. If the laptop is emitting ticking sounds and refuses to boot up at all, the hard drive or another internal component may be damaged. Consider bringing your laptop to a service center.

3. Turn on your computer and boot to "Safe Mode" or "Last known good configuration" if the computer powers on but displays an error before it boots the operating system. If this is the case, the laptop may be infected with a virus.

4. Use the "System Restore" feature in Windows to restore the operating system to an earlier time. Note, however, that this will not work for those whose computers have the "System Restore" feature disabled. Click "Start," "All Programs," "Accessories," "System Tools," and then "System Restore." When the dialog box appears, click on the box for "Restore my computer to an earlier time," and then "Next." Select the restore point that you want and follow further instructions.

5. Resolve a "blue screen" problem. This error screen appears before booting, and is caused by several factors such as virus infection or hardware failure. Read the error message to determine what factor caused the problem. The error message should include troubleshooting tips.

6. Consider repairing the operating system if the computer does not boot at all. This procedure will repair the operating system without erasing your data and settings. Access the Resource list for instructions on how to repair Windows.

I hope you find it very helpful. Thank you for using fixya.

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Windows Recovery Virus has made all of my files hidden and I am having a hard time accessing ANY of my commands even safe mode at this point. I just need a little assistance on what I can do to restore...

use this data recovery program to scan your computer and then recover your files.

This software scans all storage space on computer and then join pieces together to recover files. So even virus affected your file table, and put virus to boot sector, the program can still be used to recover your files.

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Some of the things that could affect your laptop from booting up are the start up programs e.g. skype, limewire, windows live messenger etc. I recommend checking there first to ensure you don't have programs that automatically start up as they slow up the process. Your antivirus (if you have one) sometimes slows up the process as well as it does a pre-scan before and while you are booting up Windows.
There is a program you can download for a free trial. (Click on start download). It will help you get rid of some of your start up problems and also clean your registry and fix other common errors you may have with your laptop.
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Take a can of air and blow some air onto the laser gently to make sure no dust or dirt is affecting it.

Then go into the BIOS and make sure the cd-rom is the first boot device. Then put your operating system cd into the drive and "press any key" when that message comes up so the system can boot up off of the cd.

If after setting the cd-rom as the 1st boot device you can't get the laptop to boot up off of the OS cd then that means the cd-rom is bad and would need to be replaced. When you boot up off of the cd-rom your in DOS and any viruses or worms wouldn't affect it.

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The other solution would be if you have a corrupted operating system. At this point I would just backup your data and reformat you PC to start out fresh.

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