Question about Canon PIXMA MP830 All-In-One InkJet Printer

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A black line on the back, down the center of a printed sheet

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Replaced black ink cartridge, but now it only prints a very faint line, cant make out what is printing


Sir/Madam

If your printed pages have a horizontal line in the text or graphics (as shown in the illustration below) or blank text, some of the nozzles may be clogged and need to be cleaned

Go to Section 2 for instructions on how to print the Alignment Check sheet and adjust the print alignment.

Section 1: Checking the print quality and cleaning the print head

  1. Print a Print Quality Check Sheet.

    1. Press Menu.
    2. Press the UP OR DOWN ARROW key or the dial pad to choose Ink Management and press OK.
    3. Press the UP OR DOWN ARROW key or the dial pad to choose Test Print and press OK.
    4. Press the UP OR DOWN ARROW key or the dial pad to choose Print Quality/Alignment and pressOK.
    5. Press Color (Colour) Start. The machine begins printing the Print Quality Check Sheet.
  2. Closely examine the Print Quality Check Sheet. Each of the four colors is represented by a slanted square pattern made up of individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.
  3. Compare the print quality of the Check Sheet you just printed with the three examples listed below:

    (A) One or more complete blocks of colors are missing:

3539a464-0a65-438d-8089-d017bae2e5c6.gif


(B) Most of the short diagonal lines are missing from one or more color blocks:

b1d5108e-66b1-4d31-b097-264dc159dcd8.gif


(C)Some parts of the short diagonal lines are missing from one or more color blocks:

  1. The display will then ask you if the print quality is OK for black. Press the DOWN ARROW key or 2 to choose Nofor black with the problem.
  2. The display will then ask you if the print quality is OK for Color. Press the DOWN ARROW key or 2 to chooseNo for color with the problem.
  3. The display will then show Start Cleaning? Yes No.
    Press the UP ARROW key or 1 to choose Yes and the machine will start cleaning the color ink cartridges.
  4. When the machine completes cleaning the print head, press Color (Colour) Start. Another Print Quality Check Sheet will print.
  5. Repeat the cleaning and the quality check process following the Step 4-7.
  6. Compare the second or third Print Quality Check Sheet with the first one you printed in step1:
9. Compare the second or third Print Quality Check Sheet with the first one you printed in step1:

  • If the print quality on the first Check Sheet matched Example (A) or (B) and you do not see any improvement on the second or third Check Sheet, please contact Brother Customer Service from "Contact Us."

  • If the print quality on the first Check Sheet matched Example (A) or (B) and you see some improvement on the second or third Check Sheet but it's not perfect, repeat the cleaning and the quality check process three more times (totally five times). If you do not see any further improvement after that, please contact Brother Customer Service from "Contact Us."

  • If the print quality on the first Check Sheet matched Example (C) and you do not see any improvement on the second or third Check Sheet, repeat the cleaning and the quality check process three more times (totally five times). If you still do not see any improvement, please contact Brother Customer Service from "Contact Us."

10. Press Stop/Exit.

Section 2: Checking the Print Alignment
  1. Press Menu.
  2. Press the UP OR DOWN ARROW key or the dial pad to choose Ink Management and press OK.
  3. Press the UP OR DOWN ARROW key or the dial pad to choose Test Print and press OK.
  4. Press the UP OR DOWN ARROW key or the dial pad to choose Print Quality/Alignment and press OK.
  5. Press Black (Mono) Start or Color (Colour) Start. The machine begins printing the Alignment Check Sheet.
  6. By reviewing this Check Sheet, you can determine if the alignment needs adjustment.
  7. Examine the 600 dpi and 1200 dpi test prints on the Alignment Check Sheet. If the number 5 sample of both the 600 dpi and 1200 dpi most closely matches the 0 sample, press the UP ARROW key or 1 to choose Yes.
    If one of the other samples is a better match for the 0 sample, press the DOWN ARROW key to choose No. The display will then prompt you to choose the sample that most closely matches the 0 sample for 600 dpi and then 1200 dpi.
  8. Press Stop/Exit.
If the print quality continues to be poor, go to Section 1 to clean the print head.


If your question was not answered, please check...


Improve poor print quality Brother

Or

If You Still need Brother Printer Help then I suggest You follow Us On For: Brother Printer Support

Oct 09, 2012 | Brother Ink for Dcp-6690cw and Lc-1100

1 Answer

Kyocera Mita Ecosys PS 1010 all prints have thick and thin line down left hand side A little while back the printer started printing completely black sheets. Fixed by turning off and then on again. Since...


Try cleaning the charge wire. Move the lime green plastic handle from one side of the image unit to the other in the groove. If this doesn't work you'll need a new image unit.$$$$$. note: Make sure green handle is moved completely to the right when finished or black line will occur.

Feb 09, 2010 | Office Equipment & Supplies

1 Answer

Black line down center of printed page


If the line is on the back, you need to have the machine cleaned, absorbers replaced and a mylar sheet installed so that doesn't happen again. Ink thats supposed to go to the absorber is coming back up on the rollers.

Aug 11, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Mp530 model I have a heavy black ink line appearing down the center, on the back side of each sheet of printed paper


Thats because the ink is overflowing the ink absorber and coming up thru the bottom of the machine. You need a shop to replace the absorbers and install a mylar shield so that doesn't happen again.

Aug 10, 2009 | Office Equipment & Supplies

1 Answer

Epson Stylus Pro 4800 Never Before Seen Banding Problem


Clean the nozzles, align the print heads, turn it off for about an hour. You may need to do this twice, but it works for me.

May 26, 2009 | Epson Stylus Pro 4800 InkJet Printer

1 Answer

Epson Stylus Pro 4800 Never Before Seen Banding Problem


Is there any debris under the printhead nozzle plate?

Jun 22, 2008 | Epson Stylus Pro 4800 InkJet Printer

1 Answer

Black line


Is the paper you are using a bond paper and a little heavy. The line is most likely comming from the fusing ass'y. Are you running it LTR size? Try runing it LTR-R size. It will not put as much fores on the fuser and it will run a little slower. Also try the by-pass. Or try to run some Blank White pages though it to clean the fusing ass'y. You also may need to rebiuld or replace the fusing ass'y.

Jan 22, 2008 | Office Equipment & Supplies

1 Answer

Big black marks down the center of every sheet?


REPLACE THE PHOTOCONDUCTER DRUM OR CLEANINGBLADE ASSY MOST LIKELEY JUST NEEDS NEW CLEANING BLADE

Jan 04, 2008 | Dell 3100cn Laser Printer

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