Question about Philips GoGear SA3125/37 MP3 Player

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My philips gogear SA31xxa music player is not working....when i start player than following appear on the screen.."connect to PC and use device manager to repair"

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Posted on Jan 02, 2017

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SOURCE: Connect to PC and use device manager to repair

If you have the software conect the device to the computer; press volumen + with on/off switch at same time; then press volumen - anh hold it. The software recognice the device and you can update the firmware or repair it.

Posted on Mar 11, 2008

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  • 476 Answers

SOURCE: HELP!!!! Philips device manager will not repair!!!

Completely uninstall the Philips Device Manager.

Download the latest version from here:

https://www.p4c.philips.com/files/h/hdd082_17/hdd082_17_pal_eng.zip

Install the new version and run.

Select the repair option and follow the on-screen prompts.

Make sure you are using Windows XP and Windows Media Player 10. If you have Media Player 11 then you will need to uninstall it to roll back to version 10.

Your system may have upgraded to version 11 through Microsoft automatic updates.

Posted on May 07, 2008

  • 5 Answers

SOURCE: Device Manager wont detect my gogear

ME TOO. did Windows change something with a update? Has been working fine for couple of years.....

Windows XP SP2, Media Player 10...

Posted on May 27, 2008

  • 3 Answers

SOURCE: sa177/00 "recovery mode" problems in Philips Firmware Manager

Try to defrag the drive .... is not workd thn format it manually frm PC n reset the set hopefully it will get back to normal. i did this with mine go gear n its fine now.

Posted on Sep 04, 2008

  • 1 Answer

SOURCE: phillips gogear need driver

il mio computer non riesce a vedere il lettore Go Gear. Non riesco a mettere nulla sopra proprio perchè non me lo legge. Così ho pensato che mancano dei driver per questo vi chiedo aiuto!!
HELP ME

Posted on Oct 13, 2008

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2 Answers

My philips gogear vibe 8gb is brand new. I charged it and put on music and it was fine for an hour. But now it freezes on the 99% updated screen. I reseted it and i can still usb connect it but after it...


Firstly, I'd suggest that you do a soft reset of your player. You will find the reset button next to the 'power on' button on the side of the player. Please hold the Reset button using a pen tip or other sharp object for 10 seconds. Now turn it on.

If that doesn't work, you can format the player. Provided its recognized by the computer. Contents may be removed by using this function. So make sure to back up your contents. Here is how to do this:

Connect your GoGear player to your PC. On your computer desktop, double-click "My computer". Double-click on the MP3 player's icon. Right-click on the Internal Storage icon and then select "Format". Disconnect it once the format is complete.

If that doesn't work, you can repair the player. To repair it you must have the software that came with the player or you can download it from the Philips suppot site. WWW.philips.com/support/. Players that start with SA1xxxx uses Device manager and the Players that start with SA2xxx uses Philips Songbird.

Here is how to Repair your GoGear MP3 player using Device Manager:

Launch Device Manager and click the Tool menu and select "Repair my Philips GoGear", then follow the instructions to perform the repair process.

Here is how to Repair your GoGear MP3 player using Philips Songbird:

Launch Songbird and then connect your player to your computer. Select "Repair my Philips GoGear" under the "Tools" menu. Follow the instructions given by the pop-up windows to perform the repair process.

*Contents may be removed by using repair and format functions. So make sure to back up your contents.

Hope this helps.
Cheers..

Feb 27, 2011 | Philips GoGear ViBE Digital Media Player

2 Answers

How to unfreeze Philips GoGear SA3021 Digital Media Player


To unfreeze, there is a "reset" option on the bottom of the unit near the usb port -- you'll need a pin or paperclip to reset it. To unshuffle, on the main menu go to the tools option (icon looks like a gear near the bottom of the screen), select "music play mode" then select "off." Took me forever to figure this out.

May 28, 2010 | Philips GoGear SA3021 Digital Media...

1 Answer

When i turn on mp3 player it says phillips for a minute then says file system error then shuts off then i hook it up to the computer and the phillips thing dosent come on its like its not hooked up but...


Hello.
Welcome To Fixya Community.
Glad to Help You Sir ^^

Most likely this kind of problems occurs when the Mp3 Player's Firmware Corrupted, In Order to Fix that you shud upgrade/install the Firmware to your Mp3 Player.Please Follow these Steps to Fix Your Problem:

  1. Download the attached zip file into a temp folder of your PC
  2. Unzip the file into the temp folder and then double click theDM_WEB_ENG.exe file to install the latest version of the Device Manageron your PC
  3. Follow screen instructions to complete the installation of the latest version of the Device Manager application on your PC..
  4. Connect the GoGear to the power supply with the AC/DC adapter.
  5. Make sure all other applications such as Philips Device Plug-in,Windows Media Player or Windows Explorer that accessing the device areclosed or else Device Manager will not recognize the device. Launch theDevice Manager at Start->Programs->Philips DeviceManager->Philips Device Manager on your PC.
  6. Select the REPAIR tab on the dialogue box and then click Repair to start repairing.
    IMPORTANT: All music & content of the device will be erased once the GoGear is repaired.
  7. Once the repair is complete a dialogue box will pop up; click OK andunplug the GoGear from the computer. Follow all screen instructions tocomplete the repair.
  8. The Device Manager will close automatically once the success message isdisplayed. Close all opened application and then unplug your device.
Once the GoGear is disconnected from the computer, the display willshow “Firmware Upgrading” for a couple of seconds and then start up asusual. You will then need to re-sync the GoGear using Windows MediaPlayer to place your files back on the GoGear.



Downloads:
HDD6320_6330_DM_WEB_EN​G_5_2.zip
Additional Help:
Philips GoGear Jukebox HDD6330 Manual Guide

Thank You for Using Fixya
Please Don't Hesitate asking me If you need any Further Info.
Good Luck


Nov 05, 2009 | Philips GoGear HDD6330 MP3 Player

2 Answers

MY PHILIPS GOGEAR STARTS UP AND FREEZES AND JUST DISPLAY A MESSEGE SAYING (WAIT FOR USB CONNECTION) CAN SOMEONE HELP ME?


I found this on page 55 of my owner's manual.
My GoGear MP3 Player was frozen, wasn't being
recognized by my computer and this worked for me.

Follow these steps exactly:

1 Reset your player first by inserting a pin or sharp
object into the reset hole at the back of the player.
2 Launch Philips Device Manager from Start > Programs >
Philips Device Manager. Select the Repair Tab.
3 While pressing the Vol + on your device, connect it
to the PC.
4 Confirm Yes when you see the screen , you can release
the Vol + now.
5 Choose your device name (SA60xx) in the box.
6 After the repair completes , click OK and continue using
your player as usual.

Jul 15, 2009 | Philips GoGear HDD1830 MP3 Player

1 Answer

How to save music files in my philips jukebox?


you need cable interface to connect from your mp3 jukebox to a computer. your connection interface is thru USB (mini USB to USB cable). plug it in and your computer will automatically detect that new device. follow the on screen, open that device folder and download the music you wanted from your computer local drive to your philips jukebox. then you can download music (such as mp3 format) from your pc to mp3 philips jukebox. let us know.

Apr 16, 2009 | Philips GoGear HDD060 MP3 Player

1 Answer

Can not view pics on mp3 player


GoGear is missing music or pictures. The missing files can be seen using Windows Explorer or Windows Media Player but not on the menu of the GoGear. Most of the time the issue occurs after loading new files on the unit. What could be the problem?


Answer
The database of the device may be corrupted, this may be resolved with the firmware upgrade to version 2.4. Please follow the instructions below to upgrade the firmware

IMPORTANT: Please note that since this is a special release, updating the device with this firmware version will result in the loss of all content (music , photos, data files) currently on your device. It is advised to first back up all the content from the device to your PC before carrying out the update. You should copy any files you don't want to lose to your hard drive using Windows Explorer.

  1. Download the attached zip file into a temp folder of your PC
  2. Unzip the file into the temp folder and then double click the DM_WEB_ENG.exe file to install the latest version of the Device Manager on your PC
  3. Follow screen instructions to complete the installation of the latest version of the Device Manager application on your PC. (Version 5.3 (022) for HDD1420, HDD1620, HDD1630 & HDD1635) (Version 5.2 (022) for HDD6320 & HDD6330)
  4. Connect the GoGear to the power supply with the AC/DC adapter.
  5. Make sure all other applications such as Philips Device Plug-in, Windows Media Player or Windows Explorer that accessing the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start->Programs->Philips Device Manager->Philips Device Manager on your PC.
  6. Select the REPAIR tab on the dialogue box and then click Repair to start repairing.
    IMPORTANT: All music & content of the device will be erased once the GoGear is repaired.
  7. Once the repair is complete a dialogue box will pop up; click OK and unplug the GoGear from the computer. Follow all screen instructions to complete the repair.
  8. The Device Manager will close automatically once the success message is displayed. Close all opened application and then unplug y our device.
  9. Once the GoGear is disconnected from the computer, the display will show “Firmware Upgrading” for a couple of seconds and then start up as usual. You will then need to re-sync the GoGear using Windows Media Player to place your files back on the GoGear.

Nov 28, 2008 | Philips GoGear HDD6330 MP3 Player

5 Answers

Device manager wont detect my gogear HDD1630/17 even though i recently updated the software and driver, also my device is frozen on "Please connect player to pc". I can't even get it back to the menu...


I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

  • Update all the software on your computer via Phillips site
  • Open the Philips Device Manager
  • With the device connected and the 'connected to pc' screen showing on the GoGear, do a 'soft reset' by holding the Power Off + Volume Up buttons for a few seconds
  • As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
  • Follow the onscreen directions to Repair the device
  • Thank the intarwebs.

May 21, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

I CAN NOT CLEAR MY GOGEAR OF THE MUSIC THAT IS ON IT TO PUT NEW MUSIC ON.


Install and run the Philips Device Manager from the product CD.

Connect the GoGear to your PC and select the Repair / Restore option from Device Manager and follow the on-screen prompts.

This applies to most Philips models, but if it doesn't help, let me know the model number (SAxxxx or HDDxxxx) so I can give you more specific help.

May 01, 2008 | Audio Players & Recorders

1 Answer

Philips gogear device cannot start


Install and run the Philips Device Manager from the product CD.

NOTE: it is only compatible with Windows XP.

Select the Repair / Restore option and follow the on-screen prompts.

This will format and re-load the device system files.

If this doiesn't help, then the problem may be a faulty hard disk.

Apr 19, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Froze on the screen


Here's what you want to do:
1) Back up all music and picture files if possible
2) With the GoGear powered on, reset the player by holding the power on/off and volume + keys simultaneously until the GoGear shuts down
3) Turn the GoGear back on and see if message persists

If the "please connect player to PC" msg persists:
1) Connect GoGear to computer
2) Open Philips Device Manager (Start --> All Programs --> Philips in Windows XP if no shortcut on desktop)
3) Click on the Repair tab - see if there is a msg that says something like "to repair your player, connect GoGear to computer while holding the volume + button"
4)IMPORTANT: Disconnect the GoGear from the USB cable, turn the GoGear OFF, and then press and hold the volume + button; then, connect your GoGear to PC while still holding the volume + button (VERY IMPORTANT: this process will fix your player, but it will also delete all music and images you have stored on the GoGear) - do not let go of the Volume + button until a pop-up comes up saying that your player is being repaired

After the repair process is complete, your player should work fine - you will have to re-download all files to the GoGear.

-ThaMp3Doctor

Feb 04, 2008 | Philips HDD1630 MP3 Player

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