Question about Maytag Neptune MDE5500AY Electric Dryer

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Dryer tripped breaker--shotgun blast sound

My wife told me power was off to the dryer. It never happened before but she knew to check the breaker. It had been tripped. She reset it and tried to start the dryer. There was a loud pop from the dryer and the breaker tripped again.

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You may have a wire burn off the element and fall down to the base frame and cause a direct short. Turn you breaker off, remove the front and inspect for such a scenario.

Posted on Jun 03, 2008

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I have a whirlpool electric dryer.. when I turn it on its been having a problem with staying on or not heating at all. It will spin and stay on but no heat.we have changed the element and it seemed fi


Sounds like a tripped circuit breaker in the power panel for the house. The breaker for the dryer is actually 2 breakers connected together so if one trips so will the other. Sometimes this does not happen and only one breaker trips. This condition removes power to the heating element but still supplies power to the rest of the dryer. Check to see if the breaker will reset by turning off and back on several times. Then check the power receptacle that the dryer plugs into with a voltmeter set to read 240 volts AC. If no 240 but 115 is present then replace the circuit breaker.

Nov 19, 2014 | Whirlpool Dryers

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Hi, Today my Frigidaire dryer quit drying. It's only a couple of years old! I...


This advice is for all ELECTRIC Dryers that have a "No Heat" problem.

Symptom: Dryer turns on, drum spins, but you have no heat.

Any of the following components are more than likely suspect as being bad:

Heating Element
Thermal Cut-Out
Hi-Limit Thermostat

All these components COMBINED, should cost less than $100. If you fix it yourself, you will avoid the additional cost for labor.


If the dryer isn't blowing ANY air at all, but the drum still turns, you may have a bad blower fan assembly inside the dryer. Or, the blower fan assembly may be clogged.

If your dryer performance has been failing (i.e., clothes taking longer to dry), it may be for a reason. You need to ask yourself when the last time you cleaned the dryer ventilation. If you can't remember, or if it has never been done, this can contribute to the dryer failing. All dryers need proper air flow in order to dry properly. If the ducting becomes clogged, the heating circuits will actually overheat and eventually fail. This usually results in the Thermal Cut-Out (TCO) blowing or the Heating Element failing or BOTH. When these components fail, they must be replaced. Remove the dryer hose from the back of the dryer and inspect it thoroughly from where it leaves the dryer to where it exits your home. It should be clear with no kinks or clogs. If your vent line runs under a crawl space make sure it is suspended above the ground and has no sags where lint could collect. RULE OF THUMB: The SHORTER and STRAIGHTER the vent duct, the BETTER. After you inspect the vent ducting, turn the dryer on and make sure you have forceful air flow coming form the dryer. This will prove that your blower fan is working properly or not. Since you stated that your dryer is not currently heating, the air will be cold, but you should still have some force behind it. If the air flow is weak, you need to clean the duct work INSIDE the dryer. It is important to keep a dryer checked routinely. I recommend once per season (that's 4 times per year). Dryers are the cause of many house fires. These fires are due to lint accumulations inside the unit catching on fire. A little preventive maintenance can prevent significant problems in the future.

Getting to the heating circuit to determine if the components are good or bad is the next step. If your dryer has the lint screen on the top of the unit, you will need to remove the back panel of the dryer to expose the heating circuits. If the dryer has the lint screen in the door, you will need to remove the lower kick panel under the door by using a putty knife to release the retaining clips. They will be located along the seam in the front about 2 inches in from each side. If this is a Kenmore Elite or Whirlpool Duet, the lower lick panel comes off by removing the screws under the bottom edge of the panel. (HINT: placing a block of wood under the front feet of the dryer can make access much easier). If your dryer has no lower kick panel, you have to remove the entire front panel on these models. This is accomplished by lifting the dryer top and removing the screws that hold the front panel in place.

NOTE: The heating circuit should be troubleshot with the dryer UNPLUGGED. Dangerous voltages are still present with the dryer turned off. Resistance readings are as follows:

Heating Element (located inside heater box) – remove the two leads from the ceramic terminals on the heating element and take a reading across the terminal points. It should read 9 - 13 ohms.

Thermal Cut-Out (TCO) (mounted to the heater box.) - unplug wires and take reading across connector tabs. Reading should be 0 ohms.

Hi-Limit Thermostat (mounted to the heater box, closest to the heating element leads) - unplug wires and take reading across connector tabs. Reading should be 0 ohms.

If any of the above readings are abnormal, replace the component. NOTE: If the TCO or Hi-Limit Thermostat is defective it is highly recommended by most manufacturers to replace BOTH components at the same time. They are often sold as a set. Without doing so, these components can cause potentially fail again.


I hope this information is helpful to you. If you need further assistance, please go to my profile at: http://www.fixya.com/users/jsrock516 and use the "Ask Me" feature for a quicker repsonse to your questions/comments.

on Jul 04, 2009 | Kenmore 62602 Electric Dryer

1 Answer

This is an update to my previous problem with my electric Kenmore Dryer Model #88042700. The dryer appeared to have no power. I had checked the breakers and thought the one for the dryer was on. But it...


There is a reason it's tripping..First I would have the dryer cleaned out it sound like the unit is full of lint and is holding heat also bad ventilation in dryer exhaused. If it's tripping it's electrical
hydeparkappliancerepair.com

Sep 08, 2013 | Kenmore Dryers

1 Answer

SHORTED THE DRYER BY TOUCHING WIRE TO BODY, THERES POWER INSIDE THE DRYER(LIGHT ON), BUT NOTHING HAPPENS WHEN SWITCH IS ON, CONTINUITYIS GOOD ON START SWITCH, WHERE DO I GO NOW


Power to the dryer is 220 volts, with half of the total voltage supplied by each of two breakers. The breakers are combined into one larger breaker, but each side of the breaker connects to a different buss bar in the breaker box. What it sounds like is that one half of your breaker is tripped, and the remedy is to trip the double breaker in order to reset the half that is tripped. If tripping the breaker off and back on does not restore the operation of the dryer, trip the breaker back off, unplug the dryer, and check for any burned wires at the terminal strip where the cord connects to the dryer. Replace any defective or burned parts.
Best regards, --W/D--

Mar 06, 2011 | GE DBXR463EBWW Electric Dryer

1 Answer

While I was out of town my wife was drying clothes and she said the dryer stopped, and when she opened it the clothes were still damp. She tried to re-start the dryer and it would not start. She called a...


you must check if there is power to the element when you have it switch on , , if you have no power to the element , then trace the wiring from the element to a hi limit thermostat , it a small round disc shape item about the size of a 10 cent coin with two connections , remove the wires and check continity accross the two terminals, if it is ok , then check the on and off switch or timer dial , you might see burn marks around the connections , since it trip the circuit breaker

Jul 23, 2010 | Maytag Neptune MDE5500AY Electric Dryer

2 Answers

I have no light and the dryer willnot start?


Sounds too simple to be the entire problem, but here's a simple (and free) possible fix: Check the circuit breaker. It will be a dual breaker. If just one side is tripped, it could stop power to the entire unit.

Jan 01, 2010 | Dryers

1 Answer

The dryer will not turn on. I know I have power because the light is on. But nothing happens when I hit start


Check for a tripped circuit breaker (a ganged double breaker), sometimes only one breaker trips without tripping the other. Switch breakers off and then back on. If you have access to a voltmeter, check for 220 volts AC at the the two slanted slots in the dryer socket. Occasionally, one breaker of the pair will fail internally--replace the pair. If 220 volts is present, then problem is internal to the dryer. Usually, it is a short circuit in the heating element which causes the circuit breaker trip.

Jul 16, 2009 | Dryers

2 Answers

How do you open my dryer so I can look inside so I can see why my dryer is not getting hot air


visit youtube.com and type "do it yourself" and dryer repair in the search window.. there are some awesome kenmore repair videos online there....they'll take you step by step... have a blast!

Jun 11, 2009 | Kenmore 62872 Electric Dryer

1 Answer

Drum Turns, but dryer won't heat up.


If the dryer does not heat at all then is either a problem with the heating elemet , or with the thermal fuse.

See the following suggestions from Repairclinic:


There's no heat If your dryer doesn't heat, check these:

Power from the house
Heating element
Thermal fuse
Wiring
Power from the house Check to see whether there's power getting to the dryer. Is it plugged in? Check for blown fuses or tripped circuit breakers--your dryer uses two fuses or circuit breakers. The dryer could tumble but not heat if only one of the two fuses is blown. If you have circuit breakers, one of the two circuit breakers can trip, even if the two for the dryer are connected.

Heating element Often a dryer heating element burns out, but doesn't trip the circuit breaker or blow a fuse. The heating element is simply a long coil of special wire. You can check it for continuity with an ohm meter. No continuity means the element is bad and you need to replace it--electric heating elements aren't repairable.

Thermal fuse On many dryers, there's a thermal fuse mounted to the exhaust duct inside the back cover panel. The fuse--which is about an inch long--is usually embedded in black resin and mounted in a white plastic housing. If the fuse has blown, you need to replace it. (You can't re-set it.)

Wiring A common problem is for the main wiring connection from the house, at the dryer, to burn and break its connection. Because the dryer can still tumble with partial power, the connection may be only partially defective. You may need to replace both the power cord to the dryer and the terminal block inside the dryer that the wire is attached to.

Oct 04, 2008 | Maytag Atlantis MDE7400AY Electric Dryer

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