Let my friends borrow it, now the buttons won't respond, can't get into menu, it will take a picture and video and store it on the sd card but you cannot review anything taken. The zoom also does not work.. I'm totally lost!
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As soon as the camera is switched on, the lens barrel will come out. Everything should be ready to shoot pictures. If it is not responding to the buttons, you could try to remove the battery for a few moments. It will cause the camera, to start from scratch. Call it a cold boot. But then after switching on, it should respond normal, like you used to work with it. If it stays frozen, visit your dealer or contact a Samsung certified repair centre.
several things can cause this including a bad ribbon cable and a worn out button pad, or just a bad switch. Time for a tech to look at it. If you're feeling froggy, open it up and replace the button pad. Canon will send you another and may not even charge you.
Obviously a faulty button switch, your camera will need to be taken aprt by a proffessional repairer to solve this one, it will require a complete membrane swaitch assembly comprising all buttons, as they come in one unit. will possibly cost more than the value of the camera