Question about HP DesignJet Z2100 InkJet Photo Printer

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Gives wrong file format messages - HP DesignJet Z2100 InkJet Photo Printer

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  • print173 Oct 18, 2010

    what can i do to solve this problem i,e wrong file format mesages

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I found out that by updating the firmware (easily achievable through the support tab in the "HP Utility") - it fixes incompatibility issues with formats such as *.tiff, *.dxg and many other commonly printed file formats. Also, make sure that you use the "PostScript" driver or it will send the print job to the printer in the wrong format.


The Utility as well as the driver(s) are downloadable here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3204966&prodTypeId=18972&prodSeriesId=3204963&swLang=8&taskId=135&swEnvOID=4063

Make sure this is the printer you have though.. I currently have the HP DesignJet Z2100 Photo (44" Printer): If you have the smaller 24" printer, then go back on that page to select it (or just search DesignJet Z2100 Photo 22").

Posted on Dec 13, 2011

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