Question about Canon MultiPASS MP390 All-In-One InkJet Printer

1 Answer

I tried to print a multi-color page, and only blue printed. Changed cartridges, still all blue! They were both Staples refilled (BOOO!) Is it the cartridges or maybe printhead? I tried all the cleaning options offered by maintenance section on the computer.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 192 Answers

Howdy there! I know you cleaned things up, did you try rubbing alcohol on a Q-tip to the cartridge AND the intake well? Also, lets power off the machine, take out the cartridges and wait 12 minutes, that will clear the memory chip, then power it back up, without ink, add that after it tells you too, that way you will get a proper allignment page and with the cleaning again, should kick out the right gear. Also, you can check in the tech side. If you are comfortable, we can also discuss that---FILE/PRINT/ADVANCED/General everyday printing..... PLEASE let me know if these do not work, we can go a tad further is needed, it is a pleasure to assist you today..... Guy

Posted on Oct 15, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Black printing is fuzzy; other colors not printing


First thing you want to do is print the print quality test pages. Using the up and down keys and the enter key, you want to go through menus as follows: Troubleshooting>PQ test. This prints unique single color pages for each cartridge. If you a small amount of each color it is possible that you may have defective cartridges. As well, one bad cartridge can cause all the colors to not print. Yellow cartridges are bad for causing this. Have you recently changed cartridges in the printer? You may have gotten a bad one, it happens, especially if you are using refilled or 3rd party cartridges.

Jul 28, 2014 | HP LaserJet 3600dn Printer

2 Answers

Photosmart B8550 color inks running low after printing only 1 or 2 4X6 prints. Also, have refilled cartridges, and black is coming out blue. I'm using a MacBook Pro OSX 8.6. I have set the print...


BETTER SOLUTION IS IF YOU TAKE MORE PHOTOS I SUGGEST YOU BUY ORGIINAL INK CARTRIDGES.THEN YOU CAN DO ONE TIME REFILLING.ITS OK.

AGAIN IF YOU TRY REFILL SAME CARTRIDGE MAY LOSS YOUR PAGE YEILD. IF U WANT USE REFILLED CARTRIDGES AGAIN BUY VIRGIN CARTRIDGE FROM REFILL STORE AND MAKE REFILL. OTHERWISE INK WILL FINISH SOON.

FOR BLACK INK U SHOULD REFILL OR BUY NEW ONE NOW. BECOS BLACK INK FINISHED ALREADY. THATS WHY YOU GETTING BLUE PRINTING....OOOOOOOOOK DEAR...

Jun 29, 2011 | HP Photosmart B8550 Photo InkJet Printer

1 Answer

After refilling my black cartridge, my lexmark X7170 AIO (on printer copy setting) prints out a blank page even after printing an alignment page showing black bars & blue dashes (no other colors?) I...


Try to print some more pages. The ink will take time to go down as it is not free flowing. This is due to the air beetween the new ink and the old ink, after some printing the air is push out and then you can have a clear print.

Sep 11, 2010 | Lexmark Office Equipment & Supplies

1 Answer

HP C5180 will not print in blues


try to run maintenance pages..go to your printer panel ..and choose maintenance..and print maintenance page..

May 17, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Color cartridge problem


The first thing I thought of when I read your message, was whether or not your replacement cartridges were produced by HP or by another company. Also, was it a brand new cartridge or a refill? While buying ink cartridges from another vendor or "recycled" cartridges may save a buck or two, you can't always rely on the quality of the printouts they produce. If this is the case, try using an HP color ink cartridge and see if that produces better print quality.

If you are using HP ink cartridges, there might be an issue with the contact between the cartridge and carriage. It's an electrical connection and if the contacts get dirty, it can affect print quality...sometimes drastically.

Unfortunately, HP.com doesn't have a web page dedicated just to cleaning these contacts. Fortunately, they included those instructions in the following document:

Replacing the Print Cartridges

When the web page opens, scroll down to the bottom of the page and locate the task, "Fixing error messages that appear after changing a cartridge". This will contain instructions on how to clean those contacts. See if this helps.

If all else fails, try going to the following web page:

Correcting Print Quality Problems

This is sort of a "catch all" web page with a large collection of print quality diagnostic and repair techniques. If you've gotten this far wtihout a solution, perhaps something on this page will help.

Good luck.

Oct 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

C88 / T060 cartridge refilling problem


sounds lke your yellow nozzle not working properly...had same issue on lexmark printer, ended up geting this epson...learnt from my mistakes...perhaps it ran dry? or you left the yellow cartridge out longer than the rest....only you might know what happened

Mar 22, 2008 | Epson Stylus C88 InkJet Photo Printer

1 Answer

My Xerox DocuPrint M750 printer will not print black text but will print colour


This is just a suggestion. I recently bought a Staples refilled cartridge and had to return it because it did not work. When returning it the Staples Rep said that 50% of the cartridges do not work and get returned. This was an astounding amount I told the rep. Means nothing to him but to you, you may need to return the black cartridge if it is or is not a refill and try it out again. Let me know if that works.

Cynthia Charczenko

Jan 15, 2008 | Xerox DocuPrint M750 InkJet Printer

1 Answer

Color printing


Hi I take it that you have removed the blue tape that is over the cartridge when you install it? If you have are they original or refills if refills change for an original.

If you have done the above then remove the ink cartridge and with soft cloth wipe clean the gold contacts on the cartridge and also on the carriage.

When you have done the above try printing again if still not printing then check the following.
  • Goto Start Printers and Faxes
  • Right hand click on the printer Icon
  • Select "Printing Preferences"
  • Make sure that you are set to color
  • Close window the Right hand click on Icon again
  • Select Properties
  • Click on Print test page
  • This should not print in color if color was selected in printing preferences.
I do hope this works for you
Thanks J

Nov 11, 2007 | HP DeskJet 1220c InkJet Printer

1 Answer

Canon ip4200


Hi You can buy canon refile "InkTec Canon BCI-5/BCI-6 color" and fill Remove the empty and try to print,or you can buy canon refile "InkTec Canon BCI-5/BCI-6 color" and full it,it`s cheap instead to buy everytime a new cartidges. Good Luck

Aug 19, 2007 | Canon PIXMA iP4200 InkJet Photo Printer

Not finding what you are looking for?
Canon MultiPASS MP390 All-In-One InkJet Printer Logo

40 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1921 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...