Question about HP COLOR LASERJET CP 3505 N PRINTER

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When I print, it tears up one strip down the paper and smears the ink

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Howdy there!!! You have a small object in the paper intake well. If you ae able to get an air can, spray the air through the entire length of the well to attempt to dislodge the item. Q-tips with alcohol are great to use to get those pieces that get stuck in there as they stick to them and the alcohol dries quickly. If there is nothing to the naked eye, tip the printer on its side and lightly tap the back to attemp to dislodge that way too. I once had a printer in the ER at the hospital and a child put SMALL pieces of crayola in it, the heat melted the wax, of what a pleasure that was..... PLEASE let me know if this does not fix it, we can go further if needed. Take care... Guy Sutton

Posted on Oct 15, 2010

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Ink from smearing all over my papers


Using original cartridges won happen like this.

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You must use HP branded glossy paper in this particular printer as recommended by the manufacturer. Because HP ink is much finer than most other inkjet printers, the ink sometimes does not set in properly on generic papers, especially glossy ones, and can smear right off.

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with the indulgence of mackenzie123...

A 'Carriage Jam" error indicates that the holder of the ink cartridges (called carriage) which includes the print head cannot move or complete its sideways movement. Three (3) possibilities:
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1 Answer

Printer prints a black streak down the reverse side


You have a build up of ink inside the printer. I had a Canon that did this. I had to take the ink & print head out, and tear a paper towel strip 1 " wide and 13" long or however long the paper towel is. I folded it in half down the length so it was 1/2x13. Then used a plastic strip to shove it under the part the print head sits in. Once I got the towel to the other side, I grabbed it with my hand. I removed the plastic strip used to shove the paper towel under. So now the paper towel sticks out both sides underneath the print head cradle. I gently pull the paper towel back and forth so the paper towel can clean off the ink build up. Hope this helps.

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1 Answer

Pinstripes in image after print (phaser 8560)


Appropriate cleaning procedures, as listed in the following tables, should be
performed when specific print-quality or paper transport problems occur.
All cleaning procedures are detailed in the printer’s Phaser 8400 Reference Guide or
the Phaser 8500/8550 User’s Guide.
Light Stripes or Missing Colors
Problem type Solution
Missing or light-colored
stripes on prints.
Select the automated procedure Eliminate Light Stripes from
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Ink Smears, Oil Spots, or Random Ink Streaks
Problem type Solution
Ink smears on the front,
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Select the automated procedure Remove Print Smears from
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Check the maintenance kit for ink and paper-dust build-up on
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Oil (drum fluid) on top edge
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Hope this helps
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It sounds like you have a black ink leak and it is smearing onto the paper when you print. I don't know any reasons for this except if you topped the black ink up yourself, and didn't re-block the hole you made. Then I guess the ink would gravity drip onto the paper tray while you weren't printing. Otherwise I would suggest changing the print head, but this might be expensive.

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Maybe it will work for you! Good luck!

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