Question about Computers & Internet
1. check you battery
2. install operating system again
3. claim your laptops
Posted on Oct 15, 2010
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Posted on Jan 02, 2017
SOURCE: blank screen
Windows Start-up Errors
Note: This troubleshooting step is usually used for the specific issue indicated above but it may also work for BSOD issues which recently occurred and you're unable to boot to either safe mode or normal mode.
First, The basics. You will need a Windows XP CD. If you only have a recovery disk set like the ones from a HP or Compaq, they will not do what you want. You can normally use a Dell disk, also retail box disks (XP Purchased from the store), or some OEM versions of XP will work (most of these will have the Microsoft hologram on them). You can also download a boot up Floppy disk set from Microsoft here: http://support.microsoft.com/kb/310994 There are a few other places with bootable CDs on the net, but the easiest thing to do if you don't have an XP CD is to borrow a Dell or Retail box disk and get right to work. If your computer already starts at the CD rom first, or you know how to make it go there skip to part C:
After you know that the computer will boot to the correct drive, insert your disk into the appropriate drive. If you have more than one cd rom or floppy drive you may find that your system only checks one drive before going to the hard drive for boot up. If this happens you can just move the disk to the other drive and restart your computer.
When you get the system started and it finds your startup disk you will see a screen that says Press any Key to boot from CD. I normally use the space bar as my any key and then you should see a blue screen that says Windows setup in the left hand corner. Wait until you see the welcome to setup screen and then click the "R" key to get to the Recovery Console How long it takes to get to each of these depends on the speed of your system, but I will tell you that it will take a few minutes to finally get to the Console.
Once you are at the Recovery Console you will be given at least one choice of Windows installations. Normally the choice you want is the number 1 choice. Click the number 1 key at the "top" of the keyboard and click enter.
You will be given a message asking for the administrator password. Unless someone or something has messed with your computer there is no password so you just click the enter key.
This will bring you to a prompt that says:
Type: cd \ and then click enter
( Note: between "cd" and "\" there should be a "blank space" otherwise the command won't work. If you find that a command hasn't worked make sure you typed it correctly. These are similar to old DOS commands where spaces had to go between each command so DOS knew where one command stopped and another started.)
You are now at the ROOT of the drive where it all begins. The Prompt should now say C:\>
Now type: CHKDSK /R and click enter.
The chkdsk / r command also includes the P command and will also look for lost recoverable information in bad sectors.
Now after the chkdsk has run type: FIXBOOT then click enter.
It may prompt you with a warning but continue through it and once fixboot has finished type: EXIT and click enter.
Your system should reboot and when it does click the F8 button to get a windows start menu. Use the up or down arrow to highlight the LAST KNOWN GOOD CONFIGURATION and click enter. If it was a simple drive error this should have fixed it.
Posted on Oct 12, 2009
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