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Philips dvdr3455h/37 stuck in "load" state of boot process. This comes at the end of an upgrage to the firmware. The firmware upgrade process failed at the halfway point and then rebooted itself. When the machine tries mto reboot, the screen on the philips box says "LOAD". No matter what firmware disc I burn, it will not start the load/reload process. Any help would be great on this one guys. Regards, Doug

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  • harvey557 Oct 15, 2010

    I tried your solution. The player did not respond in any way.

  • harvey557 Oct 15, 2010

    I tried the solution and my player does not resond in any way.

  • harvey557 Oct 16, 2010

    Anybody else got a tip?

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2 Answers

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  • Philips Master
  • 11,800 Answers

Sorry but the only way to fix a bricked device caused by a bad firmware update is to perform a low level reset and firmware reload. The only ones that can do that are the guys from the factory (not even your average dealer repair shop can do that) - the firmware EPROM chip must be accessed directly with special equipment.
You will have to have it sent to them - it will be so expensive that you should be very sure that the player is worth the money.

Posted on Oct 16, 2010

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  • Philips Master
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Try holding down the standby on button on the player not on the remote control until the unit resets. Complete the reset within the unit's menus as well and try again.

Posted on Oct 15, 2010

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2 Answers

Hi, my Philips DVDR3455H/75 DVD/Hard disk doesnt


THE DVDR3455H HAS A COMMON PROBLEM AFTER A FEW YEARS THE HARD DRIVE GO BAD, IT WONT BOOT UP
99% OF THE PROBLEM WITH THE PHILIPS DVDR3455 IS THE HARD DRIVE.
IT WILL KEEPING REEBOOT OR IT WILL HANG ON THE PHILIPS LOGO.
IT IS NOT A FIRMWARE PROBLEM IT AHARD DRIVE PROBLEM.
ONE THING YOU SHOULD KNOW, IF THE HARD DRIVE IS BAD YOU WILL NOT BE ABLE TO UPGRADE THE FIRMWARE IT WILL NOT READ THE CD OR DVD DISK.
AT THIS POINT IT NOT LOOKING FOR A FIRMWARW DISK BUT IT LOOKING FOR THE BOOT UP SOFTWARE.
OR THE LOAD CD WHAT PHILIPS CALL IT.

SOLUTION REPLACE THE HARD DRIVE WITH THE LOAD SOFTWARE INSTALL ON IT.
THE HARD DRIVE IS SOLD ON EBAY JUST LOOK FOR DVDR3455H YOU WILL FIN NEW DRIVE READY TO INSTALL THAT WILL FIX YOUR PROBLEM.

Nov 03, 2009 | Philips DVDR3455H/37B

3 Answers

DVDR3455H cannot bootup


I had the same problems with my DVDR3455H, and have finally have it working again, although I don't know for how long.

First, the DVD drawer not opening is a common problem, reportedly caused by a magnet not letting the spindle drop. The solution I've seen elsewhere is to always keep a blank DVD in the drawer; it usually has enough weight to help the spindle disengage from the magnet holding it up. By the way, there is an emergency release slide on the bottom of the unit if it still won't open.

More important is the hard drive. I was finally able to get the unit to work after connecting the hard drive to a PC using a USB attachment and running a full format (NTFS) on the drive using SwissKnife. That actually failed after eight hours, but I was then able to run a quick format through Windows Explorer. I then put the firmware on a CD-R using Nero Express, put it in the drawer and powered on the unit. After a week of repeated LOAD/COPY/BOOTs after running quick formats on the hard drive, this time I got the FLASH1 message. From there, it was just a matter of following the on-screen menus.

I'm thinking it may just be a bit of luck, but I think the full format was the key. Note that this is still the same hard drive, so it could still fail again. I also ran Check Disk looking for and fixing bad sectors, prior to my final full format.

Hope this helps.

Mar 15, 2009 | Philips DVDR3455H/37B

2 Answers

Dvdr 3455H/97 hard disk unable to reboot


from krystle i am an electronic tec:
what i have found the big difference between the philips dvdr3455h and the dvdr3575h is the
dvdr3455h boot from software on the hard drive and the dvdr3575h boot from an eprom.
the dvdr3455 has both booth software and movie edit software, if the hard drive become
bad in the 3455 or the software become corrupted it wil hang at the philips logo screen.
the dvdr3575h will boot with a bad hard drive or no hard drive at all you will you wont be able to
capture your video to the hard drive.
if the movie edit software become corrupt or damage when you press record button
it will just lock up the recorder.you will need a software reload if the software become corrupt.

if you need a reload on your hard drie email me i will tell you what you need to do my email is krystle913@yahoo.com

Nov 15, 2008 | Philips DVDR3455H/37B

1 Answer

Replace/Upgrade Hard Drive in Philips DVDR 3575H DVD Recorder


email this person at krystle913@yahoo.com for a replacement hard drive for the philips DVDR3575H OR DVDR3575H/37

also can replace hard drive in the philips DVDR3455H OR DVDR3455H/37

Oct 13, 2008 | Televison & Video

1 Answer

SA5125/37 MP3 Player


Upgrade the firmware
www.philips.com/support
enter country
enter model #
click on model #
click on software & drivers
click on firmware upgrade - software

or, just open the Philips Device Manager and click on "Update"

Jul 23, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Power cycles on/off without actually booting or starting


Unplug/replug try again. If fails, see if you are still under warranty with Philips.

Jun 17, 2008 | Philips DVDR3455H/37B

1 Answer

Mp3


This is a coincidence. Reset the player, and then upgrade the firmware: Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Apr 09, 2008 | Philips GoGear SA3125/37 MP3 Player

1 Answer

Major problem


Especially if you have Vista or Windows Media Player 11, the firmware upgrade for this device should resolve that problem. If the firmware fails to update, then perform a Repair through Philips Device Manager first, and retry the Firmware Upgrade.

If you find that the GoGear will not load the firmware upgrade, then:
1) Backup all files on the GoGear (Repair will delete all files on your GoGear)
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

You will now be able to load the upgrade

Also, if the Philips Device Manager says that your device is already updated with the latest software, then go to: www. usasupport. philips. com,and enter in your model number, SA5125/37, on the next page select SA5125/37 (not "37B"), on the next page click on software and drives, and click on Firmware Upgrade Software - this will ensure that your player really has been given the most current firmware upgrade

-Tha Mp3 Doctor

Jan 28, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Philips dvdr3455/37 won't come all the way on


I found a work around for the problem where I boot up from DVD then don't power it off. Th e following is what I did to accomplish this:
1) I created a DVD with the latest firmware for the DVDR3455 put on it.
2) I plug the unit in, then while powering on the player I hold in the DVD open/close button. You will eventually get the text "LOAD" on the front display.
3) I then manually open the DVD door (see "dvd won't eject" on fixya web site) and put in my DVD with the firmware on it and close the door.
4) When the DVD door closes the player will read the firmware from the DVD. You will see the text "COPY" and "BOOT" displayed on the front, then it will go back to "PHILLIPS".
5) If you have your TV still connected to the player you will see the 3 free trial of YES dvd displayed on the screen. Press OK and you everything should be working.

Then you just have to pray that you don't loose power or you will have to go through all of this again.

This is pain but at least I can still use the player and get more use out of it.

Dec 30, 2007 | Philips DVDR3455H/37B

1 Answer

Dvdr3455/37 stopped working


I had the same problem - and here is how I fixed it.

When it was booting/re-booting I ejected the disk (I needed it out anyway since I assumed the unit was dead.) After ejecting the disk it display "load" on the unit. I read in another message board that this means the unit is looking for the firmware disk. I went to http://www.usasupport.philips.com/productDocuments.html?ProductCode=DVDR3455H/37&subCat=DVD_HARDDISK_RECORDERS_SU_US_CONSUMER

I followed the instructions to make the "upgrade CD" and inserted into my DVR. My unit then powered up normally. I went ahead and upgraded the software and it did happen again (the re-boot cycle) until I entered the date/time.

HTH

Dec 30, 2007 | Philips DVDR3455/37 DVD Recorder/HDD...

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