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All, We have a client that just moved into a new suite that had a Vodavi 5000-00 BKSU installed. Trying to get into the system to change the in call routing and the night mode schedule and recording as they still have the previous company information. Any assistance would be greatly appeciated.

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Hello,

to clear the previous company's information, you need to fully reset the Vodavi 5000-00 BKSU. Once the Vodavi 5000-00 BKSU installed is fully reset, it will go back to factory default settings, thereby clearing off the previous company's information. But if you don't see reset function on the phone, then you can consult the manual as it will help to teach you how to operate the system settings of the phone.

You download the manual form the below link: http://tda600.com/Manuals/Vodavi/Vodavi%20Triad-S/Starplus%20Triad%20Station%20User%20Guide.pdf

Go to "night service" on the manual, and you will see how to remove the night mode schedule, also how to enable it.

Study the manual completely and you will get acquainted with the system settings.

Wait for the manual to fully load before you read it or you can download it to your system.

Good luck.

Posted on Oct 15, 2010

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