Question about Dyson CRO1 Front Load Washer

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I have a Dyson CRo1 - split drum washing machine. currently the machine cannot be put into programme as it is indicating the outer door is open. When door re closed - same indicator appears. Door lock was repaired approx 18 months ago - it would appear to be the same problem. Require details of price to attend and repair at the very earliest opportunity. Or Advice on who best to contact.

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: Dyson CRO1 F11 Fault

normally error like this disappear when a hard reset is performed? did you leave the unit turned off by plugging out from wall power for one night ??

until what cycle does this unit proceed?

Posted on Jul 26, 2008

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SOURCE: dyson cro1 fault f11 came up after interupted power suply

normally error like this disappear when a hard reset is performed? did you leave the unit turned off by plugging out from wall power for one night ??

The F11 fault is a fuse blown on the circuit board.
Apparently this fuse failing can blow the board so you may have to change the board if needed. The board is located at the back of the machine so you need to take the back off, unplug the board, change the fuse which you can buy at Maplins and put the board back.
If it works fine, if not then you need a new board. Hope this helps you.
First make sure machine is turned off.
Second press & hold temperature button .
Thirdly press the on button & hold at the same time as the temperature button.
Fourthly release the 2 buttons at the same time .
Fifthly press the soil button .
Sixly turn machine off then back on & F11 message saying fault F11 must disappear.

if not try this process once again. if the error is not cleared then you will have to do as i have said you earlier.

Posted on Jan 18, 2009

  • 1 Answer

SOURCE: I live in Portugal and my Dyson Cr01(bought in

I have decided that was time to end my Dyson induced headaches, and i actually dismounted the machine into single components.
Every component except for the tub and drum assembly is in good working condition, and available for whoever needs them, for a very cheap price. From cables and panels to electrical and mechanical components, every part of my Dyson CR01 ready to ship, whoever is in need anything just get in touch with me to my gmail adress ( and we will arrange a good deal.
I want to get rid of all of it before the end of the year, if possible, for space reasons.

Posted on Dec 17, 2009

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SOURCE: dyson cro1 stuck in self clean mode??any ideas

hiya did you have any luck with your self clean problem? I only ask cus i have the same problem kind regards Dave

Posted on Apr 03, 2010

  • 1 Answer

SOURCE: machine saying close outer door but its closed

I'm not an washing machine engineer but I do tend to do all my own home repairs - had to fix this fault this morning,

Quite easy to fix as long as there are no broken parts in the interlock and the solenoid isn't jammed.


Remove the top - 2 Philips or flat blade screws - pull backwards.

Remove front door - large flat blade inserted into gap in lower door hinge at back and gently twist to widen gap while pulling the door forward at bottom.

Remove 4 torx type screws (not sure what size) and 2 long torx screws from behind the hinge.

You may want to remove the coin trap door now - it makes the job of removal and refitting the front panel easier. Remember to put a tray underneath!

Unplug the ribbon connector for the front panel from it's socket and the clips - unplug the little pipe from the middle of the front panel.

Gently lift the front cover pulling the bottom edge forward a bit to ease removal. It is not necessary to fully remove the front panel so you can leave the mains switch connected.

Unhook the emergency release strap from the pivot arm.

2 Torx Screws above and below the door latch hole secure the latch assembly. Unplug the latch from a socket past the little foam block on the front - just inside the machine.

You now have the latch. Operation is quite obvious. The door loop pushes an angled plate that swings a hook into the loop. The solenoid when activated pushes a bar down to lock the hook in place and push down on 2 micro switches wired in series as the interlock.

To strip down the assembly unplug the micro switch plugs and push a small screwdriver into the top and bottom catches.

You can now lubricate the latch and check the function of the micro switches using a meter. They a easily replaced if you can find the correct type. (Unofficially - for a home repair - if one is not working you could always bypass one - but I wouldn't condone that obviously)

If you are careful enough - the operation of the solenoid and latch can be checked and observed by plugging the unit back in and pushing the door loop into the latch - be careful of the exposed wires etc - not sure what voltages are there!!

If it's unservicable then a replacement is about £35 online.

Reassemble in reverse - nothing to point out and is quite straghtforward. Dont forget the little pipe on the back of the control panel - it's easily missed.

Hope this helps.


Posted on May 31, 2010

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