Question about Office Equipment & Supplies
Just out of curiosity, has anyone found a solution to the problem??I just bought 10 boxes of NA (north american) stock to find that it's not compatible with my GB printers that I bought direct from Taiwan.Anyone has any solution to flashing the firmware or the chip on the ribbons...?
Posted on Nov 05, 2012
HITI support mentioned if you live in North America then you need to purchase supplies from an authorized NA distributor or supplier. We received our photo booth from China who gave us a EU/european version and when we bought supplies from Canada they didn't work. The HITI rep read the part number of my printer and he told me thats a UK printer and can only take european supplies. I asked if he could ship me some from California/Walnut and he said impossible!
Hiti tech support can change the mother board for you for around $200 and it will be a compatible NA printer so you can purchase supplies from any USA/Canada authorized reseller.
Just add a note to yourself if your buying any kind of photo booth or HITI printer from someone make sure its the NA region printer so you can easily purchase supplies from anyone in the USA.
Posted on Aug 31, 2012
Same problem overhere, bought a P510S from DPS in the Netherlands and the consumables from an other supplier, also in the Netherlands... this doesn't work because the printer from DPS has GB firmware and doesn't accept the European consumables
Posted on Dec 30, 2014
This sort of nonsense is a reminder to me not to buy any more HITI products. I bought a 420 as a test. I don't like this sort of silly behaviour as it is an artificial constraint.
Posted on Jun 06, 2013
The problem is that Hiti place a region code on their printers and ribbions. So for you in Phillipines you need a US ribbon since it's a US printer... you'll see it on the firmware version on the printer.
I have the opposite problem, I have a printer from the Phillipines that's a 'GB' global region, but bought 'US' ribbons, not sure of the solution, but if you willing to trade I can feel free to email me and we can trade specs of the printers and verify the firmware... firstname.lastname@example.org
Posted on May 02, 2012
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Posted on Jan 02, 2017
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