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Posted on Jan 02, 2017
SOURCE: im having the same problem
Here is your part, I believe it is number 8. I hope this helps.
Posted on Aug 07, 2009
Hi VIC. The PC board you’re looking to replace is called the “Control Assembly” inside your mixer’s head, and yes you can order and replace it yourself. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case: KP26M1, and select one of the first two files listed under Parts List (47) (The first file, KP26M1XAZ4.pdf (304.18 KB), is for a -4 series model and the second file, KP26M1XAZ5.pdf (724.41 KB) is for a -5 series with slightly different insides, so make sure you have the correct Parts List manual.)
For a series -4 mixer, turn to pgs. 2 & 3, titled Case, Gearing And Planetary Unit that shows an exploded view for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. No. 8, Control Assembly. This is where I suspect your problem lies. (For a series -5 mixer, turn to Pgs 4 & 5, and locate Illus. No. 18, which is the Control Assembly). You just decide if you need to order a Black Knob or Grey Knob Control Assembly
As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping. I don’t know if these vendors mail internationally, but you should be able to check their websites and find out.
Once apart you can check your mixer for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
Posted on Jan 12, 2010
Testimonial: "Thank you so much hslincoln! The only thing is that I don't know how to know which Knob to order (the black or grey one...) Vic"
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