Question about Dell 5100cn Laser Printer

3 Answers

Replaced fuser, but replace fuser soon still showing.

I replaced the fuser on our 5100cn and it's still says "replace fuser soon".
Printout quality is fine.

I did a little cleaning in case there was a sensor issue, but didn't resolve nor change anything.

Thanks for any hints.

Posted by on

  • SarahBaker Jun 16, 2008

    How expensive is that likely to be?

×

3 Answers

Hi
Just about to replace fuser in one of our printers, very easy to do, same as transfer rollers etc, think they cost around £120!
not cheap but they are classed as high end printers
Simon

Posted on Jul 18, 2008

Not sure off the top of my head. It is expensive though. Call Dell. They have a spare parts dept that can quote ya a price on the part. As for the cost of a tech to install it...Depends on the company.

Posted on Jun 16, 2008

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 35 Answers

Replace the Machine Control Unit

Posted on Jun 15, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My dell printer 5100cn , print quality very light, replaced inks drum and still having problem with black


laser printers have a high freq high voltage wire that puts ions on the paper as it passes ,
have you cleaned this wire . it attracts dirt an inks like the paper it treats.
there is a wire cleaning tool in the machine usually.

Jan 04, 2015 | Dell 5100cn Laser Printer

1 Answer

5100n Prints duplicate images


Sounds like another bad fuser

Jul 16, 2009 | Dell 5100cn Laser Printer

1 Answer

Xerox fuser for Phaser 6300 installed in Dell 5100CN- Fuser ID er


I would only use the part designated by the manufacturer.

Feb 24, 2009 | Dell 5100cn Laser Printer

1 Answer

RESEAT FUSER


Hi G,

99% of the time the error is the fuser. Either it is damaged, or just not locked in place, and with power off, reseating it will fix the error. Since you just replaced the fuser, I guess the question is did you do it because it was also giving this error, or because it reached EOL ( end of life ).

If it was for EOL message, I would try reinstalling it. If the "reseat fuser" error goes away, but comes back with the new fuser again, then the new fuser you purchased is defective and should be returned or exchanged.

See the information below to correctly troubleshoot your issue.

The following steps are the troubleshooting steps that should be followed for error code 010 397.
First, the definition of the failure is <IOT Fuser Failure>, and means a Fuser Error is detected.

1) With power off, reseat the fuser by physically removing it from the printer, then reinstalling it and locking it in place. Turn the power back on. ( if the error is still present, proceed to step 2 ).

2) If reseating the fuser did not resolve the problem, Replace the fuser with a known good fuser.
( if problem is not resolved, proceed to step 3)

3) Replace the LVPS ( low voltage power supply ). ( if problem not resolved, proceed to step 4 ).

4) Replace the PWBA MCU ( printed wiring board assembly - machine control unit ).

END of troubleshooting.........

In most cases, the fuser itself is the problem. If you tried to reseat or replace the fuser while power was still on, the LVPS could have been damaged just as if there were an electrical storm.

Hopefully this helped.

Oct 28, 2008 | Dell 5100cn Laser Printer

1 Answer

Deteriorating image quality


Good Evening Robert,

The setting for non dell toner only controls the fuser temperature, and will not cause you any print quality issues. Toner is actually made up of ink and plastic. The fuser melts the plastic to "fuse" the image to the paper. Dell toner is set to "fuse" at a specific temperature. when you use non Dell toners, the temperature required to fuse may be different, and when set to non dell toner setting, the fuser temperature is raised to the maximum to ensure the other toner fuses properly. The down side to this is that you will wear out the fuser sooner then it should.

As far as the print quality issue you are having, it is most likey caused by the imaging drum.

Regardless of the estimated life for the imaging drum as stated by the printer, this is just an estimate. Many things can and will cause the imaging drum need replacing. ( Just yesterday I replaced a black toner in a 3115 that was less then a month old... genuine Dell... with more then 75% expected usage left because it was defective).

On this printer, each of the 3 colors and the black are all independent of each other with the exception of the imaging drum. Even within the imaging drum, cyan and black are independent of magenta and yellow on the first stage of transfer. When you have deteriorated print quality that effects more then one color, the first step is to replace the imaging drum.

The Primary transfer, secondary transfer, and tertiary transfer of the image are ALL contained within the imaging drum.

The chances of having 3 or 4 bad Developers is very very slim. If your print quality issue was related to only ONE color, then I would say you had a bad developer unit ( the 4 items located behind the imaging drum when removed). These are far more difficult and expensive to change.

The BTR ( bios transfer roller ) is the only other item that "could" effect your print quality, however, based on the symptoms you discribed, I doubt it. Besides, if i am not mistaken, the imaging drum kit comes with a new btr anyway.

Although I am sure you may be disappointed with the fact the drum unit is failing while showing it still has life remaining, the solution to replace it should restore your unit to full operation. The unit is light sensative, and effected by physical age as well as the number of prints it has supplied.

Please evaluate the solution i have provided and, rate the solution appropriately to show your support.

Thanks,
Cory

Oct 11, 2008 | Dell 5100cn Laser Printer

1 Answer

Dell 5100CN Not printing magenta


Dell 5100cn won't print yellow. No error messages except "replace imaging drum soon". Replaced yellow cartridge, cleaned yellow, etc. Still not working

May 13, 2008 | Printers & Copiers

5 Answers

010 397 Error Message on Dell 5100cn


The following steps are the troubleshooting steps that should be followed for error code 010 397.
First, the definition of the failure is <IOT Fuser Failure>, and means a Fuser Error is detected.

1) With power off, reseat the fuser by physically removing it from the printer, then reinstalling it and locking it in place. Turn the power back on. ( if the error is still present, proceed to step 2 ).

2) If reseating the fuser did not resolve the problem, Replace the fuser with a known good fuser.
( if problem is not resolved, proceed to step 3)

3) Replace the LVPS ( low voltage power supply ). ( if problem not resolved, proceed to step 4 ).

4) Replace the PWBA MCU ( printed wiring board assembly - machine control unit ).

END of troubleshooting.........

In most cases, the fuser itself is the problem. If you tried to reseat or replace the fuser while power was still on, the LVPS could have been damaged just as if there were an electrical storm.

Hopefully this helped.

Apr 04, 2008 | Dell 5100cn Laser Printer

1 Answer

Horizontal Striping Problem on a Dell 5100cn


As you have just replaced the drum you may have a faulty drum unit put old one back in a test if lines go way then return drum to store and get a replacement. If they do not go the check the toners and the fuser unit.

Thanks J

Jan 21, 2008 | Dell 5100cn Laser Printer

Not finding what you are looking for?
Dell 5100cn Laser Printer Logo

329 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

sunmaid

Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...