Question about Garmin GPS
I just this moment resolved this problem with Garmin's Tech Support. Here's what to do:
1. Turn off your NUVI.
2. Find a standard USB cable with a mini connector on one end.
3. Connect the NUVI to a booted computer (I did this with a Windows computer) and let the computer recognize the GPS as a MASS STORAGE DEVICE.
4. AFTER the Nuvi has been recognized as a hard drive, correctly disconnect the GPS from the computer.
5. The Nuvi will turn on in locked mode. Follow the on screen instructions to unlock it.
Your problem should be resolved. The technician I spoke to said that this procedure fixes the problem 99% of the time.
Posted on Jun 03, 2008
THANKS Bryan - I have been trying to contact Garmin for weeks. Your solution took about 20 seconds and worked! I need my GPS for work and was about to give up and buy a new one. You saved me so much time, money, and frustration!
Posted on Jul 07, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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