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When I forward an email I lose the original. Can you please tell me how to forward an email and still have the original? Regards Jack

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  • Jack Woolfe Oct 15, 2010

    Elix 0411

    Thank you for helping me.

    This problem is with all emails, it started 4 weeks ago.

    I'm not sure what is meant by email client. My emails work with "Windows Live Hotmail".

    Is that what You want?

    .

  • Jack Woolfe Oct 15, 2010

    By PC always.

  • Jack Woolfe Oct 15, 2010

    It cant be fixed

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Normally when you click FORWARD, it includes the original message. In your case, there might be a configuration needed to be fixed.

Does this happen to all emails or just one particular email? Also, it would help if you will let me know what email client we are talking about (Yahoo, Google, Outlook 2007, etc).

Posted on Oct 15, 2010

  • Jose Cada
    Jose Cada Oct 15, 2010

    Email client means email account provider like Hotmail, Google Mail, Yahoo Mail.
    Yours is Hotmail.

    When this happened, how did you access your hotmail, via phone or pc?

  • Jose Cada
    Jose Cada Oct 15, 2010

    This is a known issue for Firefox 3.6. After upgrading to Firefox 3.6, many hotmail users are experiencing the same problem. As of this writing, there is no known fix yet. The common suggestion is to downgrade the browser to Firefox 3.5.9 or use other browsers.


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Hi Richard. Thers a good chance you have mail preferences setup to compose new emails in "plain text". And/Or, "Use the same message format as the original message", meaning if you reply to someone who sent you an email that is in Rich Text Format, then your reply will be in Rich Text Format but, if they send you an email in Plain Text Format, then your reply, and possibly any forwarding will be sent in Plain Text also.

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