Question about Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT

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My wireless keyboard stopped working i have replaced batteries ,checked usb port ,device is recognised by pc,driver ok but wireless device not connecting witth keyboard

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  • angela olsen Oct 15, 2010

    have you tried switching channels or cleaning the contacts to your connections.

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The keyboard may have lost connection with the wireless receiver. Take a look at the back of the keyboard. There should be a small recessed button located on the back. The button might be red and say "connect". Once you have found that button you will then need to press the connect button on the wireless receiver. After you press the connect button on the receiver it will be looking for the keyboard to transmit it's frequency. Now press the connect button on the back of the keyboard while you are close to the receiver. When you press the button on the back of the keyboard watch for any light activity on the receiver. You should see some when the keyboard connects to the receiver. After this the keyboard should be connected to the receiver and working properly. If you have a wireless mouse and it is also not working you can repeat the same process with it. It will also have a small recessed connect button on it.

If it does not connect you will want to verify that there is nothing near by that might be interfering with the signal like a wireless phone, baby monitor ect. Sometimes these devices can interfere with the signal.

Let me know if this works or if you have any other questions and thanks for using FixYa.

Posted on Oct 15, 2010

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