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Got a U052 printer error on my Canon MP620. Replaced print head and installed Canon ink cartridges. Still have U052 error. What can I try next? What would a Canon service guy do? This can't be that difficult.....

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I have tried replacing all ink cartridges with brand new ones but it keeps saying Error U052 ? I am not really sure why it won't recognize the ink cartridges especially because they are from Canon


The error code indicated, the print head is defective, so it will not get solve by replacing any number of cartridges. Just follow the steps below to reseat the print head, if that does not help, then replace the print head.

  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)

    mp800_openbutton.gif

    *MP800R shown

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Remove the ink tanks by pressing the tab of each tank.


    Caution: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. Make sure to remove the ink tanks one by one.

    05sj00142_01_en.gif

  5. Raise the print head lock lever.

  6. Tilt the print head slightly towards the front of the machine and lift out gently.

    03rq02455_02.gif

    Caution: Do not touch the print head nozzles <1> , electrical contacts <2>, or ink supply ports <3>. Doing so may cause printing problems.

    mp_500_ph_contacts.jpg

  7. Place the print head in the print head holder and lower the print head lock lever carefully until you hear a click.

  8. Insert ink tanks into the print head.

    03rq02454_04.gif

  9. Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  10. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note: Click for Ink Tank Lamp indications.

  11. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications

You can check the status of each ink tank according to the way its lamp flashes.

- On: The printer is ready to print.

- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.

- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.

- Off: An error has occurred and the printer is not ready to print.

Aug 28, 2012 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

When I turn my printer on it says that the type of print head is incorrect and to install a new one. I have never changed my print head and was working fine last week. I took the ink cartridges out and...


Hello.
Sometimes this is caused by the chip on the black cartridge. I know it sounds unusual but this chip is called the "master" and it identifies the series of cartridges and head to a table built into the printer. if a error is detected it can cause the message you are receiving.
If you have already removed the head, checked the contacts and replaced the cartridges, then try this link below. it may help re-set the printer. http://www.fixya.com/support/r9017204-resetting_ink_waste_absorber_error I hope this helps
Regards GM

May 26, 2011 | Canon PIXMA MP620 All-In-One InkJet...

1 Answer

My canon MP810 all-in-one printer, i've cleaned the printer head, and i have replaced the ink cartriges with new Canon brand, but till got error code U052


Printing with an empty ink cartridge may cause printer malfunction. U051 / U052
U053 / U059 The ink cartridge may not be set properly, or an ink cartridge not supported by the printer is installed.
Install the proper ink cartridge.
If one of the ink cartridges is missing, this error will occur. U075 / U076 The ink cartridges are not installed in the proper position. Install each ink cartridge in the proper position. U140 An ink cartridge not supported by the printer is installed.
Install the proper ink cartridge. U161 / U162 A used ink cartridge may be installed, or the ink cartridge may be empty.
Replace the ink cartridge.
By pressing the OK button, printing can be done without replacing the ink cartridge. However, the remaining ink amount cannot be detected properly, so the function to detect the remaining ink amount does not operate. READ/WRITE MODE Since the memory card is currently write-enabled, printing is not possible.
Set READ-ONLY MODE ON. NO PHOTOS ON CARD Some images in the memory card may not be in a supported format. images listed below cannot be printed directly from a memory card. Print them from a computer.
The waste ink absorber is a part inside the printer, which absorbs ink used in the cleaning operations, etc. CHECK PRINTER Turn the printer off, and remove the power plug from the outlet.
About ten minutes later, plug it in again, and turn the printer on.
If the problem is not resolved, the printer may require servicing. Please contact your local Service Center.

Mar 27, 2011 | Canon PIXMA MP810 All-In-One InkJet...

1 Answer

Canon MP600 printer, error msg. U052 Cleaning the printer head doesn't help. Replacing with new (full) cartridges doesn't help. The only one thing, that helps now, is to disconnect the printer from power...


Description

Reseat the Print Head to resolve the U051 / U052 error.

Solution

Errors displayed on the printer's LCD screen:

  • U051 Print head is not installed. Install the print head.
  • U052 The type of print head is incorrect. Install the correct print head.
Reseat the Print Head:
  1. Make sure that the power is turned on, and open the Paper Output Tray gently
  2. Lift the Scanning Unit (Cover), then hold it open with the Scanning Unit Support (A). (The print head will move to the replacement position.)
  3. Remove all the Ink Tanks in the following manner.
    1. Push the tab (B) and lift the ink tank to remove.
    2. Do not touch the Print Head Lock Lever (C) while removing the ink tanks.
  4. Once the ink tanks have been removed, raise the print head lock lever.
  5. Tilt the print head slightly towards the front of the machine and lift out gently.




    Caution: Do not touch the print head nozzles <1> , electrical contacts <2>, or ink supply ports <3>. Doing so may cause printing problems.



    *Before proceeding to next step, check the carriage area for packing material, torn paper, etc. and remove if found
  6. Tilt the Print Head and set it in place. Lower the Print Head Lock Lever (E) completely.
  7. Insert ink tanks into the print head.
    1. Insert the front end of ink tank into the Print Head at a slant. Make sure that the position of the ink tank matches the label.
    2. Press the mark (Push) on the ink tank until the ink tank snaps firmly into place.
      Make sure that the ink lamp lights up red.
  8. Lift the Scanning Unit (Cover) slightly to set the Scanning Unit Support back to its original position, and gently close the Scanning Unit (Cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    Note: When the next printing begins, the print head cleaning will begin automatically.
If you have reseated the ink tanks and print head and the error still appears, our industry-leading support team is available to help you Monday through Friday from 10 AM to 10PM EST. You can contact our technical support experts by phone or email:

Call 1-800-OK-CANON (1-800-652-2666)

May 06, 2017 | Canon PIXMA MP600 all-In-One InkJet...

2 Answers

CHECK CARTRIDGE u052


Remove all ink tanks (printer is on), remove printer ink cartridge carrier head. clean head with alcohol wipes thoroughly, not contacts. Push in gently print cartridge pistons on cartridge carrier. Reseat print cartridge and ink tanks, replace any very low ink one's. turn off printer, unplug electrical, remove usb on printer and computer. plug all back in, turn on. Alarm and message should disappear. Clean and realign with software.

Feb 07, 2011 | Canon PIXMA MP530 All-In-One InkJet...

2 Answers

Error code U052; keeps saying incorrect printhead installed - the printhead has never been changed


Per Canon's website, and this just worked for my mp620:
Turn the printer on.
Open the cover.
Remove the ink cartridges.
Remove the printhead.
Re-install the above (this resets the printhead).
Close the cover.
Printer should initialize and go to home menu screen.

Nov 24, 2010 | Canon PIXMA MP620 All-In-One InkJet...

1 Answer

U052


I replaced my old MP620 with a new one. Decided to use the partially used cartridges up before replacing with the new ones in the box. Next day the yellow was empty, so I replaced it with the brand new yellow cartridge shipped with the printer. Then this error message. Thank God for this website because I read some of the blogs and decided to take the cartridges out and reseat the print head. Then I put the same cartridges back in. This put the printer automatically into "cleaning the print head" mode and now no error message!

Nov 20, 2010 | Canon PIXMA MP970 InkJet Printer

2 Answers

How do I remove the print head from my Canon MP810 printer for a clean? :o)


I just replaced my MP810 printer head. Procedure: open printer - remove ink cartridges - Pick up arm located on right side of cartridge holder- remove printer head by picking up by the cartridge slots. Place new printer head in holder - replace printer cartridges - press arm down and your done....However, the error message stays on and reset procedure doesn't remove it. Canon tech support said their solution (because of distance from canon support) is to replace MP810 with comparable printer, which came to $299 with 15% discount and free shipping. My solution, I’m checking out other printers.

Jan 11, 2010 | Canon PIXMA MP810 All-In-One InkJet...

4 Answers

Canon Pixma MP600 - Error Message U052 ... incorrect print head


Hi, sounds like you need new printhead, take a look on amazon for replacement Amazon com canon mp600 printhead I hope this was helpful. Cheers

Nov 27, 2009 | Canon PIXMA MP600 all-In-One InkJet...

6 Answers

Canon MP530 U052 Error


The dreaded U052 error means that the 'chip' fitted to the Cartridge is not responding .. Canon (like all printer mfgs) makes all it's profit from selling Ink .. so they fit these chips to try to prevent you refilling or using a 'compatible' replacement cartridge

You have to move the chip from the Canon cartridge to the 'compatible' and (it seems) the chips are particularly sensitive to static / damage .. many people end up blowing the chips during the swap over .. or even when fitting the original genuine cartridges to a brand new unit for the first time ...

If the unit is brand new, take it back and demand a replacement ... if you have just swapped over the chip onto a compatible cartridge, you can try buying a genuine Canon cartridge (which will have a new chip) = hopefully that will do the trick

NB. I have seen some suggestions that canon's have a 'Service Mode' that allows you to disable the cartridge chip checking and allow you to print no matter what .. however I've never found any details ... perhaps some-one else has the details ??

Feb 05, 2008 | Canon PIXMA MP530 All-In-One InkJet...

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