Question about SimpleTech SimpleDrive 160 GB External USB 2.0 Hard Drive

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My external Harddrive just up and stopped showing up on the computer. I mean the lights (red and blue) are on, it just doesnt show up. i even plugged both cables into my comp, and still nothing. I noticed theres a port on the XHD for an AC adapter, but i don't know what voltage will work, if any.

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First make sure usb cable connected to harddrive is working fine. try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Try your harddrive in different computer if it is not recognized on another computer too then power adapter of harddisk or your harddrive has internal issue.
Let me know if you need further assistance. Thanks for using FixYa

Posted on Oct 15, 2010

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Posted on Jan 02, 2017

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A desktop computer sized harddrive. (May be a Western Digital WD25000JB)

The harddrive plugs into a small circuit board, (Bridge board), and the circuit board has a USB port on it.

Using this Western Digital Passport for an example,

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An example of a 3.5 IDE (PATA) external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1733195&CatId=2779

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First make sure usb cable connected to harddrive is working fine. try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Try your harddrive in different computer if it is not recognized on another computer too then your harddrive has internal issue.
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