Question about HP Officejet 7210 All-In-One InkJet Printer

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HP 7210 - Carriage Jam

I'm sure you have all heard of this problem. I recently replaced the color cartridge - same as always, didn't use any extra force, but the printer started to sound a little clunky, not smooth like it was. Last night, I had a paper jam, first one since I bought the 7210 in 2005, took the paper out and now I have the carriage jam message on my display. I've tried removing the two cartridges and reinserting, plugging it directly into a wall socket, blowing any dust out, but nothing works. Any suggestions would be appreciated. We can't afford to buy a new printer now. Thanks.

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  • laris_85 Aug 23, 2008

    Yes the same thing is happening to my printer. I just cant get it right. I am trying to avoid having a specialists look at it. Its just too costly. It has to be somewhat of a simple fix. Any suggestions will help.

  • Anonymous Oct 16, 2008

    we replaced the colour cartridge. from then on the paper would not align. it kept feeding in on an angle and the print faded as the document printed. the window says incorrect paper is being used but it is the same paper we have been using for months.

  • pollyanne Nov 07, 2008

    I just replaced my color cartridge and now I keep getting the message "Remove and check color cartridge".  I've pulled it out and put it back in several times but can't seem to get it to work.  Now I can't use my printer at all.  This is very frustrating.

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Your item jumped a knotch. Like the fan belt in a car, timing is off. Needs professional service. The carts are out of alignment.

Posted on Jul 25, 2008

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Clean the encoder strip

Posted on Oct 20, 2008

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Paper jam light on permanently, printer is jammed


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Nov 25, 2010 | HP DeskJet 970cxi InkJet Printer

1 Answer

Our HP Office Jet Pro 8500 printer has a message stating there is a paper jam when there is no paper jam. How can this be fixed?


Check the following Steps for fix Hp printer carriage Jam :

  • Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.
  • Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.
  • Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.
  • Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.

Oct 05, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

Carriage jam


Step 1: Move the carriage to the center manually if necessary If the carriage is stuck on the right or left side of the product, follow these steps to move the carriage to the center of the product.
Step 2: Check for a broken carriage chute
The carriage chute is the side wall of the carriage that holds a curved metal piece (the x-bias spring). A broken carriage chute might cause the carriage jam condition.
Step 3: Turn the product off and on again
Step 4: Clear any paper jam.
Step 5: Make sure that the control panel faceplate is correctly installed
Step 6: Plug the All-in-One directly into a wall outlet
Step 7: Perform a partial reset
Step 8: Print a self-test page

Step 9: Service the product. Now this model is outdated as per HP website.

Aug 23, 2009 | HP Officejet 7210 All-In-One InkJet...

2 Answers

My HP Officejet 7210 all in one is showing the following error message: Carriage Jam. Open carriage door, clear jam, then press ok". There is no jam, I have looked through the back door and the front of...


Carriage jam means the carriage, where you put the inks, can't move right to left properly. Sometimes ink on the clear strip behind it is the cause. You can carefully clean with damp Q-tip, and check also that the cleaning assembly on the right where the printhead parks, is not stuck.

Jul 24, 2009 | HP Officejet 7210 All-In-One InkJet...

2 Answers

Hp officejet 7210 allin one,carriage jam,tried all hp troubleshooting


I had a "carriage jam" error message.

My son gently wiped down the metalic strip that tells the carriage where it is. It worked for a couple of days and then the "carriage jam" message came back.

I took my 7210 apart, took the drive belt off/put it back on (not easy), and found nothing wrong with it. So, I put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

I had the same problem with my DVD player. The head was hanging up on the two chrome plated rods that supported the head. I put some 3-in-one oil on the rods, ran the head back and forth, and it has worked ever since.

You might also check the belt to make sure that there is nothing that might cause it to hang-up.

Kevin

Nov 24, 2008 | HP Officejet 7210 All-In-One InkJet...

1 Answer

HP Officejet 7210 All-in-One Leaking Ink


the ink collector(well) hav accumulated much ink overtime its due to be serviced.remove the cartridges move the carriage to the middle remove the ink collector pad and clean , clean the collector with methylspirit check for the sensor beside and clean if blocked

Apr 26, 2008 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Carriage Jam Error from replacing refilled cartridge


Cleaned the roller & carriage assembly, If possible service the printer your printer will work fine.

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