Question about Computers & Internet

1 Answer

We noticed today that the battery does not charge, nor will the laptop operate with only the power adapter connected. I've verified that the power brick is putting out the correct voltage. If I disconnect the batter and reconnect it, the laptop will boot for a few seconds before powering down. With the battery and power adapter connected, the orange power LED flashes. It seems like power is not getting from the adapter to the laptop itself.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 55 Answers

Check if the AC Adapter brick is getting warm when connected, if not then you need to replace the Adapter.

If AC Adapter brick is getting warm and still its not charging the Battery, please perform the following steps.

1. Disconnect the AC Adapter.
2. Remove the Battery.
3. Hold the Power button down for 30 seconds to 1 minute.
4. Reconnect the AC adapter and do NOT connect the battery now.
5. Turn on the Notebook power.

Note: With an extensive use of the notebook, some times notebook would store some static charges which indeed will stop the notebook from powering up or charging the battery.
The procedure to remove this static charges from the notebook is known as power drain.
Performing a power drain procedure will not effect any personal data or delete any pictures from the hard drive on your notebook.

If issue persists, contact Notebook manufacturer for further support.

Posted on Oct 15, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have an Asus X53S, and I'm experiencing charging


When you connect the power adapter into the laptop, does the power LED light up? If not then - The battery adapter or the adapter's power lead or the laptop's power socket could be faulty. Check power adapter's DC plug that connects into the laptop power socket with a multi-meter, the voltage should be slightly higher than the voltage that is printed on the label on the bottom of the adapter. If the voltage is zero or way below the voltage that is printed on the label then the power adapter is faulty and needs to be replaced. If the adapter is OK then connect it to the laptop and power it up, then look at the power/battery charging LED light and wriggle the power plug in the laptop's power socket. If the power/battery LED light flashes and in a certain position this LED light stays firm, then the power socket is either faulty or it has a dry solder joint where it is connected to the motherboard. This can be repaired but it requires the laptop to be completely dismantled to get at this power socket and repair. If you cannot DIY then I suggest you get a quote first.

Feb 26, 2013 | Computers & Internet

2 Answers

Dell Vostro Battery charging problems


Whenyou connect the power adapter into the laptop, does the power LED lightup? If not then -The battery adapter or the adapter's power lead or the laptop's powersocket could be faulty.Check power adapter's DCplug that connects into the laptop power socket with a multi-meter, the voltageshould be slightly higher than the voltage that is printed on the label on thebottom of the adapter. If the voltage is zero or way below the voltage that isprinted on the label then the power adapter is faulty and needs to be replaced.If the adapter is OK thenconnect it to the laptop and power it up, then look at the power/batterycharging LED light and wriggle the power plug in the laptop's powersocket. If the power/battery LED light flashes and in a certain position thisLED light stays firm, then the power socket is either faulty or it has a drysolder joint where it is connected to the motherboard.This can be repaired but itrequires the laptop to be completely dismantled to get at this power socket andrepair. If you cannot DIY then I suggest you get a quote first.

Jul 12, 2012 | Dell Vostro V13 Laptop Computer (Intel...

1 Answer

Hi i need help plz, i've my laptop do not power when i plug the ac adapter ther' is no ligth


You may have a DC connector problem:

Symptoms of a broken power jack
1. If you wiggle the power cord or the AC Adapter connector on the back of the laptop, the power LED and battery charge LED start to flicker.
2. Battery will not charge in the laptop.
3. Laptop runs fine off a charged battery.
4. With the AC Adapter connected the laptop appears to be dead.
No power LED or battery charge LED activity.
5. Laptop randomly powers off without any warning.

If your laptop is out of warranty, then you can fix the problem by re-soldering DC-IN jack on the system board. If it

May 23, 2011 | Dell Inspiron 2200 Notebook

3 Answers

Battery is not charging.


Ifthe laptop battery is more than 3 - 4 years old then the battery could be wornout. Rechargeable batteries have a finite number of charge and discharge cyclesand will lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up atall. ORThe battery shows a 100% charge but when the adapter is disconnected thebattery drops off to zero capacity in a very short time. Ifthe battery drops to an unacceptable charge level then the battery needs to bereplaced. Whenyou connect the power adapter into the laptop, does the power LED lightup? If not then - The battery adapter or the adapter's power lead or the laptop's powersocket could be faulty. Check power adapter's DCplug that connects into the laptop power socket with a multi-meter, the voltageshould be slightly higher than the voltage that is printed on the label on thebottom of the adapter. If the voltage is zero or way below the voltage that isprinted on the label then the power adapter is faulty and needs to be replaced. If the adapter is OK thenconnect it to the laptop and power it up, then look at the power/batterycharging LED light and wriggle the power plug in the laptop's powersocket. If the power/battery LED light flashes and in a certain position thisLED light stays firm, then the power socket is either faulty or it has a drysolder joint where it is connected to the motherboard. This can be repaired but itrequires the laptop to be completely dismantled to get at this power socket andrepair. If you cannot DIY then I suggest you get a quote first.

Apr 14, 2011 | Gateway MX6453 Notebook

1 Answer

Hi there.I ve got this strange problem with my satelite Toshiba A200 1AB laptop.the problem is with the battery actually it wont charge when I plug in the charger with battery in it.But when I extract the...


Is the AC Power adapter the original adapter of the laptop? If it is, try to drain the battery and charge it for 8-12 hours without using or opening the laptop just charge it. After charging, remove the power adapter as you open your laptop. Make this way a habbit of using and charging your laptop to make the charging and battery life last long.

Mar 11, 2011 | Amstron Toshiba Satellite A200-1AB Laptop...

1 Answer

Laptop battery is not charging


Hi, this information represents a basic troubleshooting guideline. Refer to your user guide for specific charging and connection instructions. Manuals may be available online in the Support Web site of HP.

Remove the battery from the computer.
Confirm the battery contacts are free of any foreign material that may prevent charging.
Reinsert the battery into the computer.
Verify that the AC adapter cord is properly connected and plugged directly into a known working AC power outlet.

NOTE: If the battery charges correctly when the AC adapter is plugged directly into an AC power outlet, but not when plugged into a power strip or surge protector, the problem is with the power strip or surge protector and not the computer battery or AC adapter.

Verify the correct AC adapter is being used.
Ensure the AC adapter box power light is on. This will be an illuminated green light.
If the AC adapter power light is not on, the AC adapter and power cord will need to be replaced.
Verify the charging indicator is illuminated on the computer.
If the issue still exists, install a different compatible HP battery, if available.

NOTE: If a replacement battery charges and operates correctly, the problem is with the first battery.

If neither the original nor a replacement battery charges, service may be required for the computer.

Dec 21, 2010 | HP 417035-001 - HP Pavilion dv2000 Series...

4 Answers

I have a hp 6735s laptop. Its just out of warranty. When plugged into the mains adapter it is no longer charging the battery. This means it only works when plugged in. Have i inadvertantly set the...


best way is to just try out the battery on another laptop, or try another battery on yours. If the laptop is not very old, and I suppose yours isn't more than 2 years old, your battery shouldn't be dead.

Aug 16, 2010 | HP Compaq 6735s Notebook

1 Answer

Battery will not charge. The battery is new, verified on another laptop and it works fine (takes a charge). Unit works fine when connected directly to AC. The laptop is a Dell inspiron E1505. How do I...


This isn't easily done. Have you recently replaced your power adapter for any reason. I've found that some laptop batteries won't charge if the charger is just slightly different from the original one, even if it's another Dell power adapter. If you haven't replaced the power adapter recently then it may be that your female power jack isn't properly seated or soldered into the motherboard. To reseat or resolder the jack with require you do completely dismantle your laptop. If you're not confident it doing this, then don't try it yourself. Also, resoldering the jack isn't as easy as it would seem either. Before doing any dismantling, remover your battery, turn on your computer and gently wriggle the adapter around in the female jack of the computer. Does your computer shut off on you? If so, then you definitely have power jack issues. See madhattercomputers.com

Mar 13, 2010 | Dell Inspiron E1505 Notebook

1 Answer

Today my cord for my toshiba was behind my pillow and i was lying on it. and I didnt notice, but then it showed that my laptop wasnt charging did my cord just get too hot? will it work later?


The power adapter does not have a temperature sensitive device, therefore it won't stop for overheating if not in consequence of a fault.

Try leaving the power adapter unplugged for about ten minutes.
In the meanwhile also remove laptop battery and put it back.
Connect it back to AC and laptop.
Ensure that connection to laptop and power cord connection to AC adapter box are both well plugged.
Before turning on laptop leave it connected for few minutes.
If laptop still does not turn on and battery does not charge, then the AC adapter is faulty.
A further test can be done using a multimeter to read voltage on AC adapter plug.

A replacement AC adapter is not expensive and can be purchased online. Try entering in Google your Toshiba model followed by the words "power adapter".

Aug 15, 2009 | Dell Inspiron 5100 Notebook

2 Answers

I have a compaq presario 700 laptop that is no longer charging.


The notebook battery may have a defect if it will not power on the notebook and if it will not hold a charge. The battery indicator light on the notebook either does not light or always blinks orange. The notebook operates correctly when connected to the AC adapter.
A battery that will not charge may be the result of an AC adapter failure, a system board failure, or a battery failure. Perform the steps below to diagnose the failure.
Troubleshoot the power supply
To verify that the AC power supply is functioning properly, follow the steps below.

1.
Plug the AC adapter directly into a functioning wall outlet, and plug connector into the computer. Do not plug into a power strip, surge protector or secondary power source.
2.
Verify the following operation and take the appropriate action:
*
That all power cord connections are secure.
If the AC adapter connection to the notebook is loose, the connector may be damaged and require repair. Contact HP service and support for further assistance.
*
That the power button or power LED is lit when the computer is on.
*
That an LED on the AC power supply adapter is lit when plugged into an AC wall outlet (not available on all AC power supply adapters).
*
That the AC power supply adapter is the correct type.
Different notebook models require different AC power supply adapters. You will need to know the Product Number of your notebook to determine the Part Number of the replacement part. Click Start > HP Help & Support to view the product name, product number, and serial number that you'll need to have to speak with HP Customer Service.
View the See Also section for information about locating HP Help & Support in your operating system.

Troubleshoot the System Board
If you've verified that the AC power functions properly, troubleshoot the PC's system board by following the steps below.

1.
Remove the battery, and keep the notebook connected to AC power.
2.
Press and release the Power button to start the computer.
*
If the notebook PC powers on , then the AC adapter and system board are functioning properly. Go to Troubleshoot the battery .
*
If the Power LED is off , then the AC power adapter needs to be replaced. Contact HP Service and Support for further assistance.
*
If the power LED is on , but the notebook PC does not power on, then the notebook PC needs to be repaired. Contact HP Service and Support for further assistance.
3.
Shut down Windows by selecting Shut Down from the Start Menu.

Troubleshoot the battery
If you have verified the AC power supply and system board are functioning correctly, troubleshoot the battery by following the steps below.

1.
Insert the battery into the battery compartment on the bottom of the notebook PC.
2.
Connect the AC power supply and allow the battery to charge for 15 to 30 minutes.
NOTE: The Battery Charging light should be on while the battery is charging. If it is not on, check the AC power adapter connection to the notebook PC.
3.
Unplug the AC power adapter cord from the notebook PC.
4.
Press and release the Power button to start the computer using only the battery as the power source.
*
If the PC does not power on, then the battery needs to be replaced. Contact HP service and support for further assistance.
*
If the notebook PC does power on, the battery is functioning properly.
NOTE: If you have purchased a second battery for your notebook PC or you have access to an identical battery, you can also check the battery by inserting the second battery into the PC and performing the Troubleshoot the battery steps again.

Apr 14, 2009 | Compaq Presario 700 470024-192 Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

66 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...