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My washer is still under warranty; but is not spinning. The rest of the cycle works. I have been instructed by a rep on the 1300 number to open the little hatch at the front and unscrew the plug at the front (about 3 - 4 cm round). It turns but does not release or open. what is my next step?

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It must have a bunch of stuff in it as it will pull out once released I believe it unscrews to the left a few turns.

Posted on Oct 15, 2010

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