Question about HP Compaq Presario CQ61410US Notebook

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My laptop is infected with virus.i can not remove it using my antivirus,somes files has already harmed.i want to reformat my laptop. but i dont know how to save all drivers for my laptop.because i cant open it, the product back of my laptop has already deleted..

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Hello... I see your laptop is very infested.. at that stage.. I will suggest to start from the scratch... First find a windows cd with is serial code.. put the window cd into the cd restart your laptop wile you hold F12 choose cd install follow instruction from the cd..
After your window completely install .. Download from another pc with a CD burner ..go on the net on Compaq.com to download all your driver for your laptop ...

Posted on Oct 15, 2010

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U cannot save driver files to re-install them again...u will need the original driver exe/install files from the CDs or from the mfg website of the hardware that's installed in the machine.
for reformating the disk my website will be of some help....if u r familier with dong the formating then u can do it else u need to ask someone who is expert in that job.
the best free antivirus is AVG(get it in google)
visit
www.sureshayyar.110mb.com

Posted on Oct 15, 2010

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Posted on Jan 02, 2017

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1 Answer

How can i remove virus


Removing viruses, though technical, is yet a very simple process if all the required steps are properly followed.
The basic steps are:
  • Buy or download a reliable antivirus software
  • Install the antivirus software
  • Update antivirus software with the latest virus definitions
  • Perform a complete system scan
Install an Antivirus Program in the System What is Antivirus program? An antivirus is a program that searches for, identifies and removes potential viruses existing in the computer system.
Antivirus software: Some of the most commonly and reliable antivirus programs available in the market are -
  • Symantec Norton antivirus
  • AVG antivirus
  • McAfee Scan
  • Microsoft Antivirus
The antivirus software should be updated regularly to retain its effectiveness.
Before installing the antivirus, close all open applications and terminate any suspicious processes using Task Manager. Sometimes, you may need to boot into safe mode or safe mode with command prompt to delete suspicious programs and references to them in the Windows Registry (run regedit from the command prompt to open the registry editor).
Search engines are excellent tools to find out whether a certain process is harmful or not. You can also get steps on how to remove a specific virus manually.
Removing the virus beforehand might be necessary, as some viruses will not allow an antivirus to operate. However, if you are not successful, you may still continue with the installation.

Scan the System to Identify and Locate the Virus Usually, the antivirus will run automatically when the system reboots after the installation. Therefore, it might identify the virus automatically. Moreover, you may want to run a quick system scan to locate the virus.
Troubleshooting the Virus Infected Areas After the antivirus identifies the infected areas, the next step is to rectify those areas.
Methods of Eliminating Viruses
Generally, the antivirus adopts one of two methods to eliminate the virus:
  • Removing the virus - When the virus can be easily identified and can be removed without affecting other files, then the antivirus removes it from the host place.
  • Quarantine - his is done when the virus cannot be easily identified removed from the file and the removal of virus means the removal of the complete file. In this method, although the virus is not eliminated, it is rendered inactive by moving the file into "quarantine" and renaming it.
Perform a Full System Scan Even after the virus is removed from the system, the next step is to scan the whole system to ensure that no infected files remain.

Aug 17, 2011 | Computers & Internet

1 Answer

When I brought my laptop to the computer shop where it was bought for reformat because it was infected by a virus, and after it was reformatted, the Microsoft office was gone. Now, I can't type or edit any...


Hi Gabriel

If a PC is reformatted uoy must reinstall your Microsoft package to be able to edit or write existing files. You need to reinstall everything.
The guy who did this must tell you the consequences of a reformatting, but he or she did this probably not.

You are in deep trouble now if you dont have the original disk - Microsoft Office installation disk/CD.

If you dont have this you could use the program Open Office.
It is free to use and is compatible with Microsoft Office.
It can be found here http://download.openoffice.org/index.html
Download the program - install it and you are up and running again.

Comment:
The person who have reformattet your PC is amateur. Virus can be removed by using different scanners etc.
I recomend you to install virus protection on your mashine as fast as possible.
You can find virus protection programs which are free to use. Some of the brest programs are AVG or Avast.
Just serach for these programs on the internet and you will find what you need.

Link ti avast: http://www.avast.com/free-antivirus-download
Link to AVG: http://free.avg.com/ww-en/homepage

Regards

Jan 27, 2011 | Microsoft Office Computers & Internet

2 Answers

Just bought a hp mini and now has a virus infection. What do we do??


If its possible to burn disc, back the essential data first.
Dont use flash memory/USB device for this purpose. Virus spreads though them easily.

If the infection is small, u might be able to install some good antivirus software like McAfee or Kaspersky [my suggestion] and do a complete scan.

If the antivirus virus fails, the only way out is to re install the operating system. Backup the data first...

After reinstallation u still need antivirus software.
Donot open any drives further.
Install it from a CD.
then erase all drives except C drive[where u installed ur OS]- full erase by right clicking on the drive icon and selecting format option [dont perform quick erase]
Then do a scan to remove any malicious items...

Read this again b4 u proceed. All the best...
Hope this helped

Jan 12, 2010 | HP MINI 2133 NOTEBOOK PC - 1.2GHZ PC...

3 Answers

What is virus and their description


A computer virus is a computer program that infects files, make changes in OS , file system , & edits registry to spread itself for furthur infection. They do it by putting their own code into the exe file & executes as a normal program & creates problems like deleting/hiding data,download programs from particular websites automatically,denial of service,formatting disk & much more.
Commonly we use the term virus for all types of malware,spyware.
A true virus can only spread from one computer to another (in some form of executable code)when its host is taken to the target computer; for instance because auser sent it over a network or the Internet, or carried it on aremovable medium such as a floppy,cd & USB drives(most chances).

Oct 15, 2009 | Mcafee VirusScan 2006 Version 10.0 ...

1 Answer

I have nokia 3230, i cant reformat it using the *3 and col...i do


Connect to NSU and reinstall/update firmware. You'll loose everything but you'll have clean phone...

Oct 03, 2009 | Nokia 6600

3 Answers

Which anti virus can i use for my laptop. i have used mcfee anti virsus but this is no useful for my laptop because laptop be come hang after installation. Presently i m using AVG but this anti virsus...


best antivirus for laptop is Bitdefender this antivirus is in first place in top ten antiviruses and its also not make pc slow very light but powerfull antivirus.
plz dont forget to rate me thnx

Sep 07, 2009 | HP Compaq Presario V6000T Notebook

3 Answers

Infected by virus how to reformat my laptop


You can visit this link to purchase recovery discs for your unit. Should do a factory restore for ya...

Feb 25, 2009 | Acer TravelMate 4100 Notebook

2 Answers

Win32.virut virus infected many files


Scan your computer with mcafee 8.5i and sit back and relax

Jan 15, 2009 | Computers & Internet

1 Answer

Severely infected by virus.


Save all your important files in a CD or DVD and reformat the drive. Once formatted and installed with fresh OS, install an antivirus program and get the latest update. Copy back your important files one at a time making sure these are subjected to the antivirus program. If the virus is difficult to remove, wait at least two weeks for new antivirus updates to be made and try removing the virus in the files once again.

Sep 01, 2008 | Computers & Internet

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