Question about Apple HP DeskJet 840c InkJet Printer

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Jammed deskjet 840c

The paper is jammed and I can't get it out.

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Thank you

Posted on Jul 28, 2008

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IT IS VERY EASY TO REMOVE THE PAPER JAM. YOU JUST SEE THE BACK OF THE PRINTER A WHITE COLOUR ROUND NOB IS LOCATED JUST UNLOCK THAT NOB (LOCK AND UNLOCK ICON IS SHOWN BESIDE) PULL THE DOOR SLOWLY OUTSIDE REMOVE THE PAPER JAM GENTLY.THEN AGAIN FIT THE DOOR AS IT WAS AND REWIND THE NOB TO LOCK IT .DO THIS CAREFULLY AND U WILL GET SUCCESS.

Posted on Jun 03, 2008

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Follow these steps :
1.1
Take out any paper that is not jammed. Remove the loose paper from the in and out paper trays to prevent any more paper from being pulled into the jam.
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Open the cover of your HP laser printer. This will give you access to the inner machinery of the printer and should unveil the jammed paper. If you do not see jammed paper, you may have another type of malfunction.
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Gently pull on the jammed paper. In many cases, it will come out easily.
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Move the rotors on the inside of the printer by pressing the flashing button on the housing of the printer. This may help to loosen any jammed paper.
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If the jam persists, unplug your HP printer. You'll be able to pull more firmly on the paper with the power turned off. Be careful not to rip the paper.
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Attempt printing again. Refill the trays with paper and plug your printer back in to test its functionality.

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If paper is jammed internally, you may need to remove the rear access door to clear the problem.

1) Press power to turn off the printer
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2 Answers

Paper Jam


I have exactly the same printer, here's how to remove jammed paper.
1. Unplug printer from mains and your computer. 2. Turn Printer around 3. There is a darker-grey panel with a knob in the middle of it. Turn the knob anti-clockwise to release the panel 4. The jammed paper should loop around the roller. Gently pull on the loop slowly until it has released fully. 5. Put the panel back on the printer and turn knob anti-clockwise to lock it into place.
Hope this helps.
BurntLime

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