Question about Brother HL 5170DN Laser Printer

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Printer offline? when i try to print, i keep getting an exclamation point in a red stopsign that says printer is offline.  how do i get it back to online?  thanks

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  • face32 Dec 03, 2008

    i have a hp 1300 printer and i need to get back online

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  • 638 Answers

CLICK THE START ICON ON YOUR PC. THEN SETTINGS.THEN PRINTERS AND FAXES. THEN RIGHT CLICK WHICH PRINTER YOU ARE USING THEIR IT WILL SHOW USE PRINTER OF LINE CLICK THAT AND THE TICK MARK ON THAT WILL GO AWAY AND IT WILL BECOME ON LINE.AGAIN RIGHT CLICK ANYWHERE ON THE WHITE SCREEN 3-4 TIMES.IT IS DONE. WISH YOU GOOD LUCK.

Posted on Jun 03, 2008

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Posted on Jan 02, 2017

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1 Answer

My printer keeps going offline. What can I do to get it back online?


I understand your Printer is offline on your Windows 8 computer.
The easiest thing to do is just rebooted everything. Turn off router, computer and printer.
Wait a few minutes and turn on router, computer and printer.
Before trying to print make sure there is nothing waiting to be printed. Right click on your printer and see whats printing. Remove if anything there. Try to print again.
If the printer still showing offline try installing and running HP Print and Scan Doctor.
Download and install at this location.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...
Let me know how this goes.
Thanks

Mar 23, 2016 | HP PSC 1410 All-In-One InkJet Printer

4 Answers

HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.


If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987

Jan 08, 2016 | Office Equipment & Supplies

1 Answer

Says disconnected but it isn't


I have put together a couple off guides for troubleshooting different offline printer issues for Windows XP, Vista and 7. I would recommend checking them out here: http://www.refreshcartridges.co.uk/igloo/how-to-make-your-offline-printer-online/


Hope they help.

Apr 12, 2013 | HP Photosmart C6280 Printer

1 Answer

If i try to print, it says printer offline. it's turned on and plugged in, why can't i print from my computer? windows 7 if that helps with instructions


How are you connected to the printer? Is it a direct USB connection or a USB hub or print server?

If you are using a USB hub or print server, try a direct USB connection. (A cord of 6 feet in length or shorter is preferred.) Try a different USB port and a different cable. Make sure that both ends of the cable are well-seated. Next make sure that a known working USB device properly connects to the computer.

Next check if the USB ports are disabled due to errors, for security or power-savings. For the first check the device manager. Start > Control Panel > Hardware and Sound > Device Manager. Scroll down for the USB devices. If you see a red x or a yellow exclamation point in a triangle, try updating the drivers or enabling the USB devices. The third item is an advanced setting that you can access by right clicking on the desktop (anywhere there are no running programs or icons). Select Personalize > Screen Saver, next select change power settings. Then click the link to the Change the Plan settings. Then click the Change Advanced Power Settings link. Scroll down and check for when USB devices power down and adjust this setting.

If the above do not work, try uninstalling the printer, then remove the data cable. Reboot the computer and reinstall the printer from the CD or downloaded file from Canon. Connect the USB cable when prompted to do so.

I hope this helps.

Cindy Wells
(most often an offline USB printer is a cable/hub failure.)

Apr 19, 2011 | Canon PIXMA MP210 InkJet Printer

2 Answers

I have an HP J4540 printer and it stopped working and the exclamation point keeps flashing. We do not know what to do - misplaced our manual. What is the problem?


Don't worry, Please press the Exclamation point, which is telling you some error has occurred while printing or scanning, once you will press the exclamation button that would stop blinking and try to print again, please let me know it works or not

Sep 28, 2010 | HP Office Equipment & Supplies

1 Answer

Printer does not print - offline


* What is the operating system of the computer?

* Have you tried with a diffrent USb cable?

* Does the unit print a self test page? Steps are given below

  1. Turn the printer on.
  2. Press and hold down the Power button.
  3. While holding down the Power button, open and shut the lid of the printer four times.
  4. Release the Power button. The self-test prints.
Please get back to me with the above information

:) Dr Tony

Apr 08, 2010 | HP Deskjet 2460 InkJet Printer

1 Answer

My HP officejet 4300 series stopped printing and shows that it is offline. How do I get it back online?


To get back online of your printer, go to Control Panel and Select Printer & Faxes then OPEN.
A list of Printer is on the browser, point the printer with your mouse then right click on your Printer HP OfficeJet to select Printer Offline and click it to go back Printer Online. Good luck!

Aug 04, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

My Dell AIO printer keeps blinking right ink cartridge incorrect.Exclamation light keeps blinking too.


Try going to the Dell site and searching for that printer model. Then see if you need to have both ink cartridges populated and filled with ink, to make it work.

You might also clean the contacts on the ink cartridges, to make sure the printer knows you have both cartridges in the printer, even though they're not both filled with ink.

It just might require both to be filled, before it will print for you.

See what Dell says.

Good luck.

-a.

May 22, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Printer keeps showing a stop job with exclamation point


Do you have a Mac OS X?
Maybe you just need to reinstall the driver. Download it through the following link:
http://www.techspot.com/drivers/driver/file/information/7584/

Let me know if it does not work and tell me what OS version you are using. Click on the Apple menu and select About This Mac to get the version.

Thanks.

Apr 15, 2009 | HP OfficeJet G55 All-In-One InkJet Printer

1 Answer

Dell 1710 offline cannot print


Can you right click on the printer and select "use printer online"?

Feb 09, 2009 | Dell 1710 Laser Printer

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