Question about T-Mobile Dash Smartphone

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Help me please!!!!!!

I have a tmobile dash and my screen doesn't work...when I cut it on it shows a little bit and fades away and the screen shuts off but the phone is still on!!!!!

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1 Answer

If the entire phone still works (make and receive calls, recharges, etc), then you probably just need a new screen. Two basic options:

  1. Buy the screen and do the replacement yourself. Usually about $50 or a little more (depends on your shipping and if they include the tools). You can find videos online for how to do the repair.
  2. Have someone do the replacement for you. When my phone broke, the following place did the repair: http://www.mobile-device-repair.com. They had it fixed in under a week, did a great job, and it was just $75 total. A lot cheaper than buying a new phone and I didn't have to worry about screwing it up by doing it myself.
Hope that helps.

Posted on Jun 03, 2008

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Tmobile Dash won't work at all


I had to visit quite a few stores and finally purchased a used battery from a licensed dealer. With the new battery I was able to restart the phone and the new battery also held a charge. This phone is prone to overheating and gets what the phone tech called, "thermal shutdown." Too hot, it turns off or freezes up. I ran into other problems with this phone so I finally got a different one.

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I tried using a the google mail java app on my tmobile dash. It froze up on me, and when i turned it back on it just stays at the "tmobile" splash screen. I have tried using the soft key and power button reset but it doesnt work. What's weird is that it wont power down unless I take the battery out. It powers on, shows the tmobile splash screen, then freezes. Is there any other way to reset it or is it totally bricked? I bought it new off craiglslist so tmobile wont replace it for me cause I'm using it unlocked on cingular.

Ok bro I know I am a bit too late to help you with this problem but someone else may benefit from these directions. I see most places online only have half advice about this very common problem with T-mobile Dash.

This is what you need to do, you have to do a hard reset exactly like "reviel" mention. Also like he said timing is essential but the trick is that you need to show some patience through the process.

Note: Please read the directions completely before doing anything for better results.

Step 1: Take your battery out and shut off your phone
Step 2: Press and hold the two soft key buttons.
Step 3: Press and hold the power button for exact two seconds, 1001, 1002 and release, but continue to hold the two soft key buttons.
Step 4: Within seconds a black screen with some text will come up asking you to confirm if you wanna delete everything; and right then you let go of your soft key buttons and press the green call button (also known as the "send key").
Step 5: You are done but not really, your job now is to find something else to do and leave your phone alone for at least 2 minutes. Eventually if you don't have a SIM in it, it will prompt you for it and you click the soft key to choose "OK"; also, it will ask you to confirm to restart and you click the soft key to chose "Done" for it.

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3. RELEASE THE TWO KEYS SOFT KEYS.
4. WHEN SCREEN ON DASH LOOKS LIKE IT'S IN DOS FORMAT, PRESS SEND (GREEN ANSWER KEY)

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