Bonaire RT25 technical and spare parts manual to suit 25mj lpg fired flueless space heater

Dimplex supply spares and they also have technical support.

New Multi-Fire XD™ by Dimplex

https://www.dimplex.com > page > n=134
Oct. 17, 2014 - Glen Dimplex Americas Electric Fireplaces and Stoves including electraflame Symphony Chromalox and Electromode Heating Products Heaters ...

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  Electric Fireplaces » Fireboxes & Inserts » Products - Dimplex

  https://www.dimplex.com > fireboxes_inserts
  Dimplex electric fireboxes give any room realistic ambiance without taking up floor space. You can customize your firebox with a range of surround trims and ...
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  Preston Electric Fireplace - Dimplex

  https://www.dimplex.com > page
  Glen Dimplex Americas Electric Fireplaces and Stoves including electraflame Symphony Chromalox and Electromode Heating Products Heaters Electric Fireplaces ...

Could be igniter problem.

There are gas-fired ventless or flueless fires available around which there is a debate rumbling.

Flueless fires are not intended to be used for extended periods and the space where they are used should be suitably large and well ventilated, certainly no one should be sleeping in a room where such a fire is sited.
Excessive condensation in the room or even in the house is one common complaint.

Some are considered safe because they are fitted with a catalytic converter that converts dangerous carbon monoxide into harmless carbon dioxide for as long as the cat keeps working

Those that are not fitted with a cat

If you are looking for the manual to the water heater it should have been included. If you have just moved into a new house with a heater already installed, see if there are previous owner documents. If that doesn't do, the heater should have a tag with a number on it. That is the manufacturer, they should be able to provide a new manual.

Elisa Jed ' http://aceplumbing.com/water-heaters

Hi Vulcan Bonaire,

Is this a ducted gas heater or a free standing gas heater???

No solution but we have had the same problem from first installation of the stove. Burley less than helpful, now preparing to go via Trading Standards/small claims route.Expensive fire, poor after sales and quality.

You will need make, model, serial number and name of heater to obtain your kit.

Try National energy the sell spares and they are on line , The how well that is a Gas Fitters job.

Hey there Maggie,
I'm not really sure but I hope this link can help you.
http://www.bonaire.com.au/lib/pdf/owners/Executive.pdf