Question about Nintendo DS Console

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Nintendo ds lite barcode sticker came off

I got a nintendo ds lite a couple of years ago and on march 14 2008 my hinges cracked on it. luckily i had the waranty and protection plan but when i took it into best buy on saturday i was so close to getting a new ds lite but the barcode came off on the back what can i do now.

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  • Anonymous Jun 12, 2008

    the barcode came off my sons ds lite soon after we bought it, now one hing has broken whilst he played with it today, i rang toys r us thinking no problem they will replace it as i have the receipt and it was purchased at christmas, but they say it is not a manufacturers fault, that i could have deliberately broken it! if they knew what an addict my son is they would understand it is a treasured item! what can i do now? do i have to go to trading standards?

  • nicnac3 Mar 09, 2009

    is there any where else your barcode number would be

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Hey rozlin14,

If you purchased your Nintendo DS from your local Best Buy™ store and have a Best Buy Product Replacement Plan (PRP) on the item, I would strongly suggest contacting us directly for further assistance.

You can always reach our toll-free PRP claim hotline by calling (888)-539-6883, and we'd be glad to further assist you.

Please keep in mind though that you will need a copy of your store receipt or PRP brochure booklet when you make the call, as agents will need to confirm some information with you regarding your purchase.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jun 09, 2008

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