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try to put person on speaker phone. If you can hear then your receiver is defective and if you can't hear then, follow instructions here. http://support.apple.com/kb/ht1414.
Make sure to backup your phone before you do that.
mobile phones has two speaker one is used for hearing music, ringtone etc.. and other is used to communication if u cannot hear the voice the communication speaker is problem or network problem ......u can used through loud speaker option while communication or visit the nokia showroom
hi, your phone has a speaker...whenever you talk it is this speaker that allows the other person at the other end will hear what you are saying...so when this speaker is faulty, you will not be able to communicate with the other person...all you need do is to change the speaker referred to MOUTH PIECE.
Your phone ear piece speaker may be damaged and needs replacing.
However check to make sure nothing was muted by accident and then try getting it to a repair shop or you can do it yourself, by just replacing the little ear peace that would allow you to hear your callers again. :)