Question about Lexmark E342n Laser Printer

3 Answers

31 missing or defective cart.

The above error is appearing on the printer and it won't print. I tried changing the cartridge, turning on and off, unpluggin but the error message will not go away . . . HELP!

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  • Anonymous Jun 29, 2008

    31missing or defective cart

  • Anonymous Jan 13, 2009

    31 missing or defective cart. message. I have tried the on/off and unplug thing. I also have tried replacing the reset chip and also the toner cart.

  • gebe Jan 21, 2009

    Hi,

    I got exactly the same problem on my Lexmark e120n. I replaced the "old" (approx 5 months) cartridge with a brand new but the result is the same! Invariably the printer detects error 31 when powered on/off.

  • bryan_ccc Feb 09, 2009

    I have the same problem ><, but the 2 solution provided i dont understand, please provide more details, thanks...

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3 Answers

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Try changing the photoconductor kit

Posted on Jun 02, 2008

  • fjosephg Dec 22, 2010

    Instead of changing the Photoconductor kit I removed mine, wiped off the contacts, and put it back in. I also wiped off the toner cartridge contacts inside the printer with toner cartridge removed. After replacing the toner cartridge it was working again! This was for an IBM Infoprint 1612.

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I am getting this error message 920 service fuser error

Posted on Aug 18, 2009

Try removing the orange plastic piece attached to the toner, worked for me ;)

Posted on Sep 08, 2008

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