Question about Microsoft Xbox 360 Console

1 Answer

My xbox 360 console wont go online. Everything goes thru when i go to the family settings into the network connection . During this process at the end befor it completely goes thru it says an update is availible and if you dont ecept you can go online when i accept it wont download update and tells me to go to

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

You may have started to download the update and have an incomplete file transfer stuck on your hard drive. Go to the "My XBOX" row where your game would launch or your avatar hangs out and go all the way to the right to the settings or preference screen. Select (highlight it, don't press A and enter it) the hard drive or memory stick where you have downloaded updates before and you should notice that at the bottom of the screen you have A for select, B for Back and then the Y (yellow) for clear system cache. press Y (If you have tons of demos and **** that your kids can't go without (oops, that is me) back up the important ones just in case and scroll through and look under "system updates" and see if you can see one that has the yellow triangle with the ! in the center. If you find that right away, just delete it and exit out to then press Y for clearing the cache. Get any USB flash stick or the last time I think I used my little digital camera with the micro SD chip and a USB cable and go to:

select the option for download your update to USB or disk if you have that option. Save the update as the guide tells you and then install it through the USB port instead of XBOX Live.

If that failed me, I would remove my hard drive and wireless/Ethernet connection to where the avatars and all personalized info no longer shows up and return back to the "settings" window and do the initial set up, power down and replace your hard drive/storage. Just to make sure that you aren't being firewalled or blocked by a new update or something, try to connect to like the media player or go to "network settings" window and watch to see if that green bar goes from the Xbox, through the router and lights up the Xbox live icon. Updates or not, you should still be able to see that you have the resources to make the connection.

Hope I helped but my kids are waiting for me to solve the "I didn't mean to stick the Tech Deck into the USB ports and short out the whole media center" problem here- so hope that I am not to vague.

One last thing, if you have low storage for the update and that is why the download isn't happening, you can always re-download what you delete or move some of the larger saved games to a flash stick until you are up and running again. Don't forget that you can connect the XBOX to your PC and then just have the troubleshooter from the above link run an automated "what the heck is wrong" scan,

Good luck to you.


Having problems getting the update? Look for solutions below.

The update through Xbox LIVE fails part way through

· Try using the simplest connection possible:

If you have a wired connection: Temporarily unplug everything from your router, except the cable to your modem and the cable to your Xbox 360 console.
If you have a wireless connection: Temporarily turn off everything that's connected to your wireless network except your Xbox 360 console.
Now connect to Xbox LIVE and try updating your console software again.

· If you're using a wireless connection, try switching to a wired connection. To do this, plug one end of a network cable into the back of your console, and the other end into a port on your router or gateway. Now connect to Xbox LIVE and try updating your console software again.

· Follow the directions above to copy the update to a USB flash drive or to burn a CD or DVD.

**From above link

Posted on Oct 15, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I cant reset my parental settings and question so how do i just take it off

Set parental controls through your computer
  1. Sign in to your Xbox account.
  2. Tap or click My account.
  3. Tap or click Security, family & forums.
  4. Tap or click Xbox 360 Online Safety, and then select the account you want to adjust. (Your child's avatar will be shown here next to your own.)
  5. Select Allowed or Blocked next to the areas you want to limit or allow access to, and then tap or click Save.
Set parental controls on your Xbox 360 console
  1. On your console, go to Settings, and then select Family.

  1. Select the gamertag of the child whose settings you want to adjust.
  2. Under Privacy & Online Settings, select Change Settings.
  3. Update the settings and then exit the screen to save.
Set parental controls through your computer
  1. Sign in to your Xbox account.
  2. Tap or click My account.
  3. Tap or click Security, family & forums.
  4. Tap or click Xbox 360 Online Safety, and then select the account you want to adjust. (Your child's avatar will be shown here next to your own.)
  5. Select Allowed or Blocked next to the areas you want to limit or allow access to, and then tap or click Save.2

May 23, 2015 | Microsoft Xbox 360 Console

2 Answers

I have just got in broadband but my xbox aint picking up my wireless signal upstairs,ive got the wireless adapter for the xbox,its picking up a few neighbours network connections,surely my xbox should be...

It is possible that the Xbox will be unable to pick up the wireless signal being transmitted by your gateway because the signal is too weak.

The connection speed of your internet has nothing to do with the strength of the signal. The best way to test this would be to try to connect to your wireless internet on a laptop while sitting near the xbox. If you cannot, you will know that the signal isn't powerful enough to reach that location.

There are three common options to amplifying your signal if necessary.

1) Purchase a High-gain antenna for your wireless gateway
2) Purchase a wireless repeater
3) Purchase a new router/gateway with a longer range capability. A "Wireless N" enabled router would be optimal for this application.

Apr 12, 2011 | Microsoft Xbox 360 Console

1 Answer

Get connicetion from laptop to get online

  1. Turn off Xbox 360 console and network hardware (for example, your modem and router).Wait 30 seconds.
  2. Turn on your modem and wait a minute.Turn on the next piece of hardware (for example, your router) and wait another minute.Turn on your Xbox 360 console.On your console, go to My Xbox, and then select System Settings.
  3. Select Network Settings.
  4. Select Wired Network or your wireless network if you are prompted to do so.
  5. Select Test Xbox LIVE Connection.If Xbox LIVE performance is still slow, try the next solution.

Dec 29, 2010 | Microsoft Xbox 360 Console

1 Answer

I cant connect to xbox live when i have done everything it said to in the troubleshooting menu. what else can i do?

.Reset the network settings on your Xbox 360 console to the defaults. Here's how:

  1. On your console, go to My Xbox, and then select System Settings.Select Network Settings
  2. Select Configure Network.Move right on the D-pad to access the Additional Settings tab and select Restore to Factory Defaults. Select Yes, restore to factory defaults when prompted.
    1. Note This will only reset the network settings and not other console settings.

    2. Restart the console.

    3. Go back to My Xbox, and then select System Settings.

    4. Select Network Settings.

    5. Select Test Xbox LIVE Connection.

Dec 28, 2010 | Microsoft Xbox 360 Console

2 Answers

How to setup xbox live

To set up the connection via a router unplug the router and the modem and turn off the 360. Connect an Ethernet cable to one of the out ports of the preexisting router then connect the cord to the back of your 360. Plug everything back in and turn and give the modem and router about 3 minutes to reboot.

Once you have given everything a few minutes to reboot you can turn the 360 back on. If you have already set up a gamer profile you will see the Xbox Live screen. If you have not set up an account you will be prompted to do so. All you need to do is follow the on screen instructions. It is a pretty cut and dry process and should not take more than 10 minutes of your time.
If you want to go wireless or you must go wireless you will need to get the Xbox360 wireless network adapter. The adapters are available at most stores that sell 360 games or you can order it online. Once you have the adapter unplug any Ethernet cable you might have plugged into the 360 then clip the Network adapter to the back of the 360. It is really easy to see where it belongs, but just in case, the adapter will sit right alongside the USB port which is right above the Ethernet port. Once you have clipped it in plug the USB cable that is attached to the adapter into the port on the Xbox 360. Flip up the antenna that is laying flat against the adapter and you are set, well almost set.

Turn on the 360 and head into the System tray. You will see Network options, go ahead into that screen and follow it through to the "Edit Settings" subcategory. The Network name should appear on a list of available networks. Select your network and enter the password, if there is a password. Exit out and you should be ready to play.

Nov 27, 2010 | Microsoft Xbox 360 Elite Console

1 Answer

Im trying to update my xbox but it wont connect ive done everything it told me but still wont let me

Here's how I fixed mine. When I got the message stating that the download was unsuccessful I went into settings, then network, and I tested my network connection. During a network test it automatically logs your profile out, but when the test came back good, before it logged my profile back in, it asked me to update again. I hit "a" to accept the update and it worked this time. I think the key is that it has to attempt the update before logging your profile back in. I think the key is updating with the profile logged out, which under normal circumstances you can't do, only during a network test.

If that fix doesn't work you might try going into your network settings in the dashboard and lowering your firewall restrictions, then updating, then putting your firewall restrictions back to what they were.

Nov 01, 2010 | Microsoft Xbox 360 Elite Console

2 Answers

What are the steps to hooking up your xbox 360 wireless network adapter


Plug the wireless USB adapter into the USB port on the back of the Xbox 360 console.

Turn on your Xbox 360 console.

The console will recognize the wireless adapter and will walk you thru the wireless network setup. Be sure to have your WEP key (if encryption is used) for your router before you start this process.

This adapter works well - I am using one and regularly play Modern Warfare 2 with multiple chat sessions. There is no noticable difference between my wired network connection and this wireless network connection.

Happy gaming!

Dec 02, 2009 | Microsoft Wireless Network Adapter Xbox...

1 Answer

My xbox 360 wont recieve a signal from my computer.

if your laptop get a signal than buy a eithernet cable and coonect your xbox 2 the laptop and go 2 your network settings and check the box that say share connection than wait a few mins. and try to connect to xboxlive this should work because thats how i get on xboxlive at my house.

Jan 05, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 will not connect to live.

if you modified your system then it might of been banned from the live service

Dec 10, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox network connection

It depends wether you are useing a wireless or a cable. if the cable, make shure that they are both plugged in correctly. also the problem might be in family settings. go to family settings and if there are any xbox live restrictions, turn them off. other than that it might be your connection strength.

Jan 01, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

190 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides