Question about Gateway GT5404 PC Desktop

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Loud Fan, Three Beeps, Black Monitor and No Keyboard response

Husband was online, screen went black then a message stating that "Windows was not shut down properly or was not responding" then the message gave three options to restart Windows.
He tried to restart in Safe Mode but computer was froze, no keyboard function, computer fan was very loud. He tried to restart the computer but it wouldn't shut down, so it was unplugged and allowed to sit for 30 mins. Tried to restart Computer...Fan comes on and puter beeps three times, monitor displays color code thing (Red, Blue, Green) then goes blank and power light turns to yellow. No Keyboard response at all. We have unplugged printer, keyboard, monitor, and power source then plugged back in power source, monitor and keyboard...still nothing.
The computer is a 14 month old GT5404 with Vista

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  • Dave Hughes Jan 13, 2009

    Can I borrow your Restore Disc for like 3 days? I will pay the shipping...

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I have the same model after youlet it sit for a long enough period to cool down it will come back on and work normal, it is a cooling problem called gateway and they confirmed this theproblem I ran in to was what fan this computer has 3. temp fix I used was to remove the tower cover to allow better air flow try this till you can figure out what fan is messing up

Posted on Jan 10, 2009

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Well you either have bad RAM, or a Video Card that has been faulty from looking around. best way to test is to get some new Memory stick(s) if the new ones run fine, then the one you took out was faulty and the video card is good.
If the computer still doesn't boot, then its a video card issue, and that means you'll have to get a new video card.

Posted on Jun 02, 2008

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Posted on Jan 02, 2017

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1 Answer

What would cause computer not to turn on when the power is loaded and the screen to stay black?


Im sorry about your situation.

Does the computer turn on??
If the computer turns on do you hear or can you see the fan working??

If the computer turns on does it stay on or does it shut down after a few minutes??

This will help us determine what is going on.

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On start up fan runs, no beeps, black screen, no response from keyboard & mouse. Unplugged everything for 30 minutes, then tried again, start up began then went to black screen, no keyboard, no m


in your case, there might be some problem with the main board.
usually no beeps will related to the processor error / mainboard error / ram error / PSU error

to check the processor : try to exchange the processor with the same type.

to check the Memory: try use rubber eraser to clean the cooper plate of the memory. then plugged it again.

in case if there is a power supply error, then try to exchange the power supply using other PC PSU.

if all steps above are checked, the problem might be at the mainboard. in that case, replacement will be the best option.

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> fan is loud

When you first turn the computer on, the full runs at 100%, until the motherboard's "POST" (Power On Self Test) procedure has checked all the hardware, and "beeped" the speaker just once.

So, no "beep" (or multiple "beeps") and the 100% speed of the fan suggest a hardware problem with your motherboard.

Take your computer to a qualified technician for professional trouble-shooting.

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No screen


MOST likely the monitor is bad if you don't hear any beeps when booting up.

If you unplug the monitor the screen should say NO SIGNAL

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can you try to Attach an external monitor and check if it has the same problem on the external monitor?

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Remove laptop battery, and unplug AC power adapter for ten minutes, if this does not work there is either an hardware fault, or a system problem.

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Black screen with error codes


I think the msg you are seeing is just the default monitor message when there is no video to display. Here is a list of common beep codes: Are you getting the one long beep at each restart?

Beep Code: Description of Problem: No Beeps Short, No power, Bad CPU/MB, Loose Peripherals One Beep Everything is normal and Computer POSTed fine Two Beeps POST/CMOS Error One Long Beep, One Short Beep Motherboard Problem One Long Beep, Two Short Beeps Video Problem One Long Beep, Three Short Beeps Video Problem Three Long Beeps Keyboard Error Repeated Long Beeps Memory Error Continuous Hi-Lo Beeps CPU Overheating

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BEEPS


just reseat the memory modules it will fix the issue

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