Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Jenn Air side by side


I wasn't intending to template a solution. It wasn't answered at the time and just passed along information I had picked up. As I stated in the post, someone would be along to help out. And, you did come along. Had you been in a Live Chat session with this person? I've noticed this as a weakness in the programming here and this has happened to me if the Chat goes on long enough. If you were in a Live Chat or Premium Question I think we can both contact Staff to point out this falicy and hopefully get it resolved eventually.

Sorry, if you were offended. I don't consider myself an expert on refrigerators, however, after being around for 57 years and having a mr fixit for a Dad, I've tackled my problems with refrigerators by using a simple enough theory. I gave the user a hint of where to begin if what I stated for a scenario was true. Its impossible to pay attention to what's going on on this site without gleaning new knowledge from time to time.

Again, sorry to have offended your sensibilities. Please accept my apologies.


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  • Glenn Rogers
    Glenn Rogers Jun 02, 2008

    Okay, what a mixup. Well, nice to meet you. See you on the boards.



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Hi worldvet,

Actually, I was the one who apologized "...sorry worldvet, was templating again...." referring to my templated opening "...Hi, With the indulgence of XX..."

The XX should have been worldvet, it has been a habit (template) of mine to ask the indulgence of any expert who has posted ahead of me if I will be posting in the same problem. This is to acknowledge that someone was there first and I would be offering likewise a solution.

And yes she was or should I say still is on Chat. She has not closed it since I asked her to do a reset/unplug for a couple of hours.

Jenn Air side by side - f748c2b.jpg

As you can see, the window has been on for more than 12 hours. It is both an experiment (see if Chat auto closes for inactivity) and in case the user comes back.

On the other hand, perhaps not, since she posted a rejoiner/comment here and likewise an "Ask Me" post here.

Nonetheless, I thank you for the consideration and of course no offense was take.

It is me who was asking that you be not offended........


Posted on Jun 02, 2008


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