Question about Maytag Neptune MAH5500B Front Load Washer

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Hi I have a Maytag Neptune model MAH5500BWW Serial B4585662GA. When I turn the drum, I can still hear water inside/behind the drum. Thank you

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This is normal. There is a balance ring filled with water attached to the inner drum. The balance ring is sealed and is not supposed to be empty. When you turn the inner drum by hand, you're hearing the water settling down from the now upper chambers of the balance ring.

Posted on Nov 02, 2010

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   This can be a bad inlet water valve.  Does it stop filling when you unplug unit?  If it does,  your valve is probably ok.  If it doesn't,  replace inlet valve assembly. 
   If water does stop,  you may have problem where the air dome has become dislodged.  You need to remove a inner drum vane and then turn this spot to the bottom.  There should be a black ruuber unit there.  This is the air dome.  It mist be seated.

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