We have just refilled our black ink cartridge but it won't print. It either prints 2 light lines or it leaves the page empty. I thought the ink dryed but we use it every other day, and the end of the cartridge has fresh ink on it. Help! :)
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Regarding your recent inquiry about the poor black print quality (Canon PG-225 PGBK ink cartridge) & lack of overall printing performance with your Canon MX882 printer, it sounds like your PRINTHEAD is either clogged (from dried ink) or has reached END-OF-LIFE, to help determine which please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):
1.Go into the printer's maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.
NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color: 1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.
2.At the printer's control panel under the 'Maintenance' or 'Tools' menu, activate a 'CLEANING' or 'HEAD CLEANING' to prime the ink system. Then Run the Inkjet411 'Ink Recovery Test Print' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146
3.Check your user's manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges 'park' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.
4.The Ink Absorber, if applicable depending on print model, may also be full which could also cause printing related issues (typically an error code will be displayed when the ink absorber is full)...here is a customer/yahoo response on this particular issue: http://answers.yahoo.com/question/index?qid=20130523085451AAE1TqW
5.Refer to our print quality support page to ensure other variables are not causing the issue such as printer driver settings or operating system device conflict, etc: http://inkjet411.com/?page_id=1432
6.If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804
8.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054
PRINHEAD TECHNICAL NOTES:
IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054
Typically the printhead should not reach it's end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).
Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical 'head strikes' of the paper edges making repeated contact with the printhead nozzle plate surfaces.
CAUTION: the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors and permanent PRINTHEAD damage. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!
INK PROBLEM Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer than replace the print head.
BROTHER DCP-165C BLACK INK NOZZLE BLOCKAGE CLEANING If your
printer is under warranty then take it to a Brother Service Center for Print Head
If not and you are technically minded and/or adventurous, then you
could try to clear the likely cause of this fault (potential blocked micro-nozzles on the print head) yourself.
Remove all the cartridges, wrap them in clingwrap/clingfilm and then place them
(upside down) on an old newspaper to minimize accidental leakage > remove
the print head (a small square, gold, patterned contact plate sitting at the
back of the cartridge compartment) > immerse the print head in a solvent for 24 hours (sometimes longer). Below is a webpage showing you how to create, handle, store, use your
own solvent recipe to and safely and responsibly dispose of used solvent:
and blow dry the print head until completely dry > reinstall print head >
reinstall cartridges > repeat head cleaning and test print procedures again.
For the future, either with this or any other printer, please remember these
tiny micro-nozzles can very easily become blocked with dried ink. You can
protect against this by always using good quality ink, printing regularly to
keep ink flowing through the system (including the odd unnecessary test print,
if necessary), replacing empty cartridges without delay, not allowing drying
air to dry ink residue in the micro-nozzles by never leaving a cartridge space
empty for more than the few seconds it takes to change a cartridge, always
fully prepare, unpack, unclip and unpeel the new cartridge before removing the
empty one, try to avoid being distracted while changing cartridges (so easy to
forget and leave a cartridge space empty and the cartridge bay open).
Please don't hesitate to ask for more help if you need it.
I hope this helps.
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1. Do U use "HP Solution Center" and if yes, do u see the cartridge in "estimated ink levels" window (if U don't, try clean the chip's pins on the cartridge)?
2. The "Photo Black" is pigment ink while the "Black" is dye ink.
The print heads on your ink cartridges have dried up. Ink printers need to print in black and white and color once a week. Doing this will extend the usable life of your cartridge because the ink will not dry on the print head and clog it. You can try and get the ink flowing yourself by resting the print head on a warm moist paper towel until you see ink on the towel (ink stains most surfaces so be careful where you do this). To check your progress, press the print head into a dry paper towel. You should see three entire distinct colors for the color cartridge and one black line for the black cartridge. If you can't get it flowing again you will need to buy new cartridges. You can get Dell refills from Cartridge World if you would like to save some money.
The ink your purchased is likely a cheap watered down version of what your printer is meant to take. You may notice that the ink smears when you rub the page directly after printing. Why you chose to use the blue and red ink to make black blows my mind. These refill kits are insanely cheap and buying the black could not have been much more. Not using black ink in the black cartridge would explain why your print is faded. Also, there is no way to reset the ink levels on this type of cartridge. As long as the printer still prints, just ignore the ink level indicator and print until the ink runs dry. I recommend Cartridge World for ink refills because they use high quality ink to manufacturer specified volumes while still saving you money.
Here are some HP support links that might be helpful... and a couple questions to consider.
Q: Is your new cartridge one of these listed below?
"The HP Officejet 6100 series and HP Digital Copier Printer 410 products use the print cartridges listed below: * HP 56 black print cartridge * HP 57 tri-color print cartridge * HP 58 photo cartridge (replaces the HP 56 black print cartridge for six-ink photo printing)"
info from: Installing a Print Cartridge http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00004340&lc=en&dlc=en&cc=us&lang=en&rule=12548&product=79477
Is your new cartridge a refilled cartridge? Some times those have special challenges. Has your cartridge been sitting a while in the box, maybe in a warm spot? Some times even new cartridges dry out a little. Was your old cartridge low or completely gone? Just as a test, if you put it back in your printer does the old cartridge work? Any printer error messages? Can you print a test page or an alignment page for your black cartridge?
These might be too many questions but here are some HP support links with some How To information for getting more answers. Please let me know if any of these are helpful.
see also: Slow or No Response from Printer http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=11882&lc=en&dlc=en&cc=us&lang=en&product=79477