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Windows update not working and system restore cannot be enable

As of 4/26/08 windows update has tired to take updateKB938371 and cannot take it and now my system restore is disabled and i cannot access it to enable it again The automatic updates service is disabledl................I went to Microsoft Windows Update website and tried to get updates and was given (Error number: 0x8DDD0018 which said: The site cannot continue because one or more of these Windows services id not running. I followed 11 steps that they suggested and they did not work................My laptop is a Toshiba ,so I called them and they tried to help me but couldn't either..............HELP! Microsoft Windows XP

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Download Dialafix and select Fix Windows Updates.

Posted on Jun 02, 2008


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Posted on Jan 02, 2017


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Want yahoo to stay as homepage

if you have enable System Restore in windows it should be possible to reset back to an earlier stage - however this does not affect all software on your system, only Windows. But in a lot of cases this will help where you have problems due to bad software installation and/or updates.
check this out for Windows 7... search MS for other windows versions.

Dec 02, 2013 | Computers & Internet

2 Answers

The blue screen is just there it wont go to the menu

If you have done any updates or changed anythng recently,ie;change of cables, resoltion etc. Try a shut down using power button on tower and unplug. Plug back in and start in safe mode. Click "start" find "control panel", click on that to open. Find "device Manager", right click on that and open. Click on the box with + next to dispaly adaptors. You will get a drop down of you devices. Right click on the one you use and you should see "disable", if you see "enable" click on that. Click on the box with+ next to monitor. You should see a drop down ith your monitors.Right click on the one you want and, again you should see "disable" if you see "enable" click n that and exit. If either of those two things showed enable when you checked them and you enabled them you probably fixed your problem. Now restart your system normally. If it doesn't come back, shut down at front of computer and restart in "safe mode" again wait for widow to come up about system restore, now this is only if you have made recent changes o updates, Click on what is system restore and another window will come up. Read down until you see "start system restore" and click on it. This will take a couple of minutes. A window will come up and click on start restore. Your computer will perform restore and restart on it's own. After it restarts, give it a couple of minutes tillyou see a window with "system restore complete".

Mar 20, 2011 | Computers & Internet

1 Answer

I have an Ace Aspire 5810tz laptop; windows vista. While it was running an update, I was tired and shut it off during the 3 0f 3 configutration. Now that is all it does. After startup, it goes to a blue...

Hi follis_valpn,

If you are trying to install the Windows Update 937287, you will get this (configuring updates stage 3 of 3. 0% complete) message. If you are getting the message even after restarting the Computer, you may need to repair the Windows (using the installation Disc) or restore the Computer to an earlier date.

First you can try restarting the Computer in the Safe Mode and do the System Restore. To access the Safe Mode, please press and hold the F8 Key whlie restarting the Computer. Then, please click "Start", "All Programs", "Accessories", "System Tools" and "System Restore". Then, please select a restore point (Date) when the Computer was working correctly. This should restore the Computer to the selected date and fix the issue.

The, alternative option is to use the Windows Installation Disc and perform the "Repair" option.

The issue will be fixed after you perform any of the above steps. To avoid the issue in future (whlie doing the Windows Update), please download and install the Windows Update 937287 from Microsoft Download Center separately.

Below is the link to obtain the Update.

Hope this helps..

Good Luck!

Thanks for using Fixya.

Oct 01, 2010 | Computers & Internet

1 Answer

How do i get rid of this windows geniune thing??

The easiest way is to use system restore. Once you have done this, disable automatically download and install updates, if you have it enabled. When downloading updates be sure to un-check windows genuine advantage notifications.

Apr 30, 2009 | Computers & Internet

1 Answer

AVG will no install error 0x800736b1 also retrirve my desktop

Hi there. My name is Alex and Im here to help solve your problem

First of all, AVG has always had a problem installing when windows updates are enabled and download and install automatically. I would recommend uninstalling all updates that have been installed to your computer and disable automatic updates which I will explain to you below

To uninstall the updates.
Click start, settings and click control panel.
On the icon add and remove programs, please double click
You will now see all the programs and updates installed on your computer. The microsoft updates are located near to the bottom of the list and there may be a lot of them installed. You can only uninstall one update at a time. You may be prompted that uninstalling a windows update may cause a program not to work properly, this is normal so you can continue uninstalling them. When you have uninstalled these updates please restart your computer.

To disable the automatic updates

Right click on your icon My computer or My pc which is located on the desktop or on the start menu (if you are running windows xp) and select properties
You will then see a sub menu called 'Automatic updates' and inside this menu you will have the choice to disable the updates

If you are using windows xp and you have system restore enabled on your computer, then you will be able to take the computer back to an earlier time when it was working correctly. Please save all documents first to insure that nothing will be lost if you decide to do a 'system restore'. There is a very friendly wizard to help you restore your computer. You can get to the system restore by clicking start, programs, accesories, system tools and selecting system restore.

Regarding your problem about your desktop disappearing, to restore your icons on the desktop, right click anywhere on the desktop and select organise icons and be sure that the heading 'show desktop icons' is ticked. This will restore your desktop items

Last of all try installing AVG, if you still experience problems with this issue, then please let me know. Im happy to help

Oct 10, 2008 | Computers & Internet

1 Answer

HP Pavilion dv2000 will not load windows updates, but gives error message 8024000B

Error 8024000B is indicative of the Windows update service not able to complete. Sounds like it got stuck in the middle of an update and now doesn't know which way to go.

Boot into safe mode (F8 at startup), and log in as administrator (or under and admin account). Go into control panel, Add/Remove Programs - if the latest update that you were trying to download is listed there, select it and remove it. After removal, reboot and you should be back in business.

If not listed, go into System Restore (if enabled) and choose the restore point PRIOR to the Windows update, and restore your system that way.

Then, if you want to download it again, go for it.

Hope this helps - remember to rate!

Oct 02, 2008 | HP Computers & Internet

1 Answer

Printer issues with Vista update

if system restore was enabled ; you can go to
start-->programes-->Accessories-->system tools-->system restore; the follow the wizard. its that easy

Jul 15, 2008 | Microsoft Windows XP Home Edition

2 Answers

Windows update not working and system restore cannot be enable

Try going to the CP - Add/remove programs... updates. Remove the up date.
Go to microsoft and there should be two other updates to install first. microsoft reports people having trouble with this update without the other two updates first.

May 21, 2008 | Microsoft Windows Vista Home Premium with...

1 Answer

Windows installer

To get to the system restore (if that's what you are asking for?), go to Control Panel - Performance and Maintenance - and System Restore will likely show in the top sidebar to the left. If this is a new problem, likely restoring to an earlier date could correct it. In the alternative, perhaps you need to update Internet Explorer before attempting any further O/S updates. Additionally, I would suggest a full system backup so you aren't completely unprotected if something major fails. Thanks for rating FixYa!

Apr 24, 2008 | Computers & Internet

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