Question about HP Scanjet 5590 Flatbed Scanner

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ADF I have a new 5590 scanner out of the box. For some reason everytime I scan it scans from the bed and not the feeder. I checked every setting you can think of..... anyone have a idea?

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1- reinstall drivers

2- Use the WIA driver for Windows OpSys

3- Pay close attention to options in dialog box. Select ADF or Document Feeder as an option

4- Depending on the OCR application [personally I prefer PaperPort] the imaging process can be very eaasy or somewhat difficult

Posted on Aug 23, 2008

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Posted on Jun 03, 2008

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1 Answer

Where do I find a disk so my scanner will talk to the computer?


Get the name and thos model of your scanner the OS of your computer and do a google scan: i.e. if your scanner is an Hp 5590 Duplex Scanjet Adf and OS is Windows 8 search for Windows 8 Driver for Hp 5590 Duplex Scanjet Adf

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Check if the paper size selected is same as that of the paper fed in. Clean the sensor in the ADF and remove if any scrap of paper is stuck.
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Jul 22, 2009 | HP Scanjet 5590 Flatbed Scanner

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ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

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HP Scanjet 5590 scans inmage on other side of paper on ADF Ok on flat bed


Really strange! May be the brightness is not controlled in the ADF mode, too bright to scan data on the backside also. Try reinstallig the software.

S. Mohan

Aug 18, 2008 | HP Scanjet 5590 Flatbed Scanner

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Apr 16, 2008 | HP 5590 ScanJet Flatbed Scanner

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HP ScanJet 5590 automatic feeder not working


Have you tried scanning in the flat bed mode? Does it scan okay? If the image is good, then there is no problem with scan module. Check your page settings. If the page size selected for scanning is smaller than actual size, there can be some peoblems. Try and scan with max size. Check if the sensors are dust/paper free. A small piece of paper (The small round discarded piece from Computer stationery) in the paper sensor can create trouble.

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3 Answers

Hp director


uninstall and remove all the icons from your PC first than reinstall the driver from CD and run complete setup it works.

Feb 18, 2008 | HP 5590 ScanJet Flatbed Scanner

1 Answer

Document Feeder


This sounds like a sensor failure - is it under warranty?

God bless,
Barrie Brown

Dec 07, 2007 | HP Scanjet 8250 Flatbed Scanner

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