I seen where someone else has the problem and i tried it and i go to my computer and click on gpx and 2 folders pop up data and media i clicked on both and there is nothing but info on it my friend gave this to me and she has some older songs on it i would like to remove can you help??
This player has two modes usb and mtp. Mtp works microsoft media player 10 and up. If you put the files in using mtp mode you will not see them under usb mode. likewise with usb. press the m button on the side to chage the mode. than chech My Computer again
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Connect the MP3player to a computer using the included USBcable.If prompted,select"OPEN FOLDER TO VIEW FILES USING WINDOWS EXPLORER"otherwise,go to MYCOMPUTER and click on the drive named GPX. if you see a music folder open it by double clicking on the left mouse button. to delete songs left click the song once to select it then right click it and choose delete
Connect your MP3 player to your computer using your USB cable. Switch your MP3 player to the MTP mode by pressing the power button located on the top of your player. When the USB symbol disappears your MP3 player is in the MTP mode.
Opening your GPX audio player folder by clicking 'Start' on your computer.
Click on 'Start'.
Double Click on the 'GPX MTP Device' icon.
Double Click on 'Removable Storage'. Minimize your 'Removable Storage' window.
Open your 'My Music' folder by again clicking on 'Start' and then click on your 'My Music' folder. Choose an album or individual songs from this folder. With both your 'My Music' and 'GPX MTP Device Removable Storage' folder open. Drag an album or individual song from your 'My Music' folder into your 'Removable Storage' folder.
Plug the device into your computer with your USB cord. Double click the Computer icon on your Desktop. Then double click on GPX Device and double click again on Removable Storage and double click the Music folder. You should now be able to see all the files you've loaded onto your MP3 player. Simply select the ones you no longer want and hit the Delete key on your keyboard.
Try and go to My computer and explore and see if the player is there, -> Right click the start button, chose explore and scroll down, see if your player is there. If you see your player , click the player and expand the folders looking for the music folder and then look for the songs you want to delete. See this tip posted here on this site for a better explanation on why you can not see songs in Media Player.
Try going to MY COMPUTER. On the left side, there should be a scroll. Scroll down until you see GPX. Double Click. Then double click on REMOVABLE STORAGE, Double click on MUSIC and you should be able to rearrange items from there.
What I Do:
Once there, I look at the scroll on the left again. I open the folders of the bands and highlight all the songs in the folder and drag them to the left hand scroll and deposit them into the MUSIC folder.
You will need to format your player. • Connect your player to your computer suing your USB cable and in the Start menu, select My Computer. • In the My Computer folder, right-click on the icon representing your GPX player. You will be given a list of options. One of them will be to Format your drive. Click on this to erase everything on your GPX player. • A warning will pop up to make certain that this is the choice that you want to select. • Once your player is formatted, reload your music files onto your GPX player.
• Open Windows Media Player. In version 10, open the Sync tab. • On the right-hand side, there will be a listing for GPX audio player. Just above this and to the right are a set of four icons. The icon furthest to the right represents, “Format storage media.” This icon resembles a pencil. • After formatting, synchronize music to the player. In version 11, open the Sync tab. On the far left column, there should be a listing for GPX Audio Player. • Right-clicking on this listing will result in a menu containing Format. Select this to erase everything on your mp3 player.
The easiest way to back up your songs is to connect the mp3 player to the computer. Double-Click on "My Computer". Double-click on the GPX icon. Double click on the music folder. Then, right-click your desktop and select New --> Folder. Choose a name for your folder. Drag the songs from the Music folder to the new folder you have just created.
Connect mp3 player to computer, open Windows Media Player, click on the icon of the mp3 player, and then go to the songs or music folder - find the song you want to delete, left-click the song, and hit "delete" on your keyboard
If you originally used rhapsody (or began in Rhapsody mode) , you have to use rhapsody to remove the songs. If that doesn't work, you can manually open the music folder by enabling "hidden folders" under "tools" -> "folder options..." -> click the "view" tab -> scroll and check "show hidden files and folders". Then go to My Computer -> Sansa e250 -> "system" -> "music" -> then delete the songs. I don't know the effects of using this method, so use it at your own risk.