Question about Lexmark X215 MFP All-In-One Laser Printer

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Can someone please explain how to fix my printer.... it keeps saying open heat error and won't print anything!

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Disassemble fuser and inspect thermistor, thermostat and heat lamp. Replace broken part.

Posted on Jan 21, 2011

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How to fix Lexmark T632 924 service Fuser error


924 is an open thermister error. The thermistor controls when power is actually applied to the heating lamp on the fuser. I used to have this problem with other Lexmark models and was able to replace the thermister itself. The thermister is located on the top cover of the fuser. If you have a real Radio Shack near you they should have them. I believe that the temperature should be around 400F.

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Printer won't print, says it does not recognise the cartridges. it flashes 1 then a C then an e. HELP.nd a C


The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  7. If no error appears, reinsert the other cartridge. Close the printer cover.
  8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.

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Dell S2500 Laser Printer keeps printing test pages when it's turned on - won't stop unless you unplug it!


do factory reset - Turn printer off, open front cover, hold down Continue and cancel at same time and turn printer back on. Release when ERROR light is lit.

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Keeps saying printer is "offline", but still


Contact the printer customer service, they may need to install an updated driver (especially if the printer is a Lexmark).

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I changed my ink but it wont let me print it keeps saying i need to change my ink why?


What is the version of your ink cartridge? It could be that it's not seated properly in the cartridge carrier. Open the printer cover and remove the cartridges. Close the cover. Unplug and replug the printer into the power outlet in the wall to reset it. When the printer turns on, open the printer cover and reinsert one cartridge first. Close the cover. If no error, open the printer cover and reinsert the other cartridge. Replace whichever cartridge is causing the error to appear. You could also try to insert a different known working cartridge to determine if the other is faulty.

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