Question about Sony UPDR150 Thermal Photo Printer

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Scratch on print

I have a scratch (actually small white squigly lines) that appears on some prints but not all and it appears in random loacations not in the same area on each print. I have not been able to determine the source.

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Sounds like dust within the front compartment. Remove the ribbon AND the paper roll. Give the unit a blow out with compressed air. Also wipe the print head with an alchol wipe.


Posted on Mar 21, 2009

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Minolta di200f


Mam/sir
does this line appear if you put the original on the big glass and make a copy? If not then when you use the document feeder you do not use the big glass, you use the small glass check the small glass for dirt etc. and clean it. DO you print to this machine are prints OK? then narrows the field down. IF the line appears using the big glass check the image unit or the fuser the hot part can open the right door open the hot part Wait to let it cool down check that neither fuser roller has a scratch or line on it. for the image unit try to print and stop the machine by open the right door to try to catch the paper before it goes thru the hot part does you line appear if so image unit is bad .


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Is it a white or black line?There can be a piece of paper in the drum cartridge or the drum is damaged!Scratched!Try replacing the drum cartridge!Good Luck!

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At first glance it sounds like it may be a bad cartridge or toner. Try a new one. If that does not fix issue then it may be the fuser, or dirty scanner mirrors.

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For Photosmart 7960...
Hit MENU
Select "TOOLS" by hitting OK
Select "Clean Cartridges" by hitting OK
Carefully review printed output for white lines on printed areas
If white lines appear:
Select "SECOND level cleaning" by hitting OK
Carefully review printed output for white lines on printed areas
If white lines appear:
Select "THIRD level cleaning" by hitting OK.

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Printer update


Print Head Cleaning / Head Refreshing If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head. NOTE:
a. Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.

b. Print head cleaning is performed when you connect the power cord. Your machine may perform print head cleaning periodically to avoid clogging.
  1. Press <COPY> or <PHOTO>.

  2. Press <Menu> repeatedly until <USER DATA> appears.

  3. Press < (left arrow) or > (right arrow) to select [MAINTENANCE].

    sj402063.jpg

  4. Press <OK>.

  5. Use < or > to select [CLEANING] or [HEAD REFRESHIN] as necessary.

    sj402078.jpg

    [CLEANING]: Performs normal print head cleaning.
    [HEAD REFRESHIN]: Performs deep print head cleaning.

  6. Press <OK>.

    sj402079.jpg

  7. Print a Nozzle Check Pattern to see if print quality improved.
    1. Press <COPY> or <PHOTO>.
    2. Press <Menu> repeatedly until <USER DATA> appears.
    3. Press < (left arrow) or > (right arrow) to select [MAINTENANCE].

      sj402063.jpg
    4. Press <OK>.

      sj402064.jpg
    5. Press <OK> again.
      The machine prints a nozzle check pattern (A).

      sj402060.jpg

  8. If broken or white lines appear in the pattern, perform two Head Refreshings (from steps 1 through 6) then print another Nozzle Check Pattern.

  9. If print quality does not improve after two Head Refreshings, replace the appropriate ink tank.
Confirming The Nozzle Check Pattern
Broken lines
sj402061.jpg White lines
sj402062.jpg Click here to return to step x to perform Head Refreshings

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