Question about Avaya Corded Phone avaparp18d

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We have a lucent 18d multi-line phone that stopped working. There is no dial tone and none of the lights are on. We have tried replacing the phone cord as well but nothing seems to be working. Could this be the phone or is it the actual line?

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It could be either one. It would be easier to check the phone by taking another working phone from a different location and trying it. It could of also have been inadvertently plugged into a non-working jack near the jack it was supposed to be plugged into. Hopefully its not the wiring.

Posted on Oct 14, 2010

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Will not dial out on pulse on one line, works on second line


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If tone dialing is working on one line but not the other then get phone company to change the dialing type on the phone line.
Dual tone multi frequency is the technical name for tone dialing and is more efficient than decadic dialing or pulse dialing.

Jan 23, 2016 | Lands Phones

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I have a Lucent 18D in the office and all the lines are working except line 3 of one of the phones. All the other phones and lines in the office are working. I've made sure everything is plugged i


Sounds like the line 3 button on that set is programmed as something else. When you press feature 00 and the line 3 button what does the programming say on the screen?

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I have Lucent Partner - 18D, Calls and dial tones keep cutting out and coming back on. I have ruled out phone lines and have unplugged phone box. What is the problem?


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Apr 04, 2011 | Lucent Lands Phones

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Lucent Partner 18D cant fully reboot itself


That one doesn't sound too good.
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Dec 04, 2009 | Avaya Corded Phone avaparp18d

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What voicemail do you have currently?? When you dial into voicemail, what does the voicemail lady say? "Welcome to Partner......."??????? Need to know that first.

Jun 04, 2009 | Lucent PARTNER18 Corded Phone

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Jan 05, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Cant get dial tone


Know that they need to be plugged into a Partner phone system.

What are you plugging them into?

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