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WE HAVE A MFC TN-330 THERE IS A BLACK LINE THE LENGTH OF THE PAPER. I AM NOT GETTING IT WHEN I SCAN. I HAVE CLEANED THE NARROW GLASS STRIP WITH ALCOHAL AND IT IS STILL THERE. HOW DO I GET RID OF IT? THANK YOU, PATTI

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Hi
pleas print a test page from computer if the same problem exist
it's turn to your printer unit not to scanner
exactly your cartridge

Posted on Oct 14, 2010

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There is a vertical black line appearing when I scan or copy


To the left of the A4 scanner glass, there is a narrow glass strip. This is when the top document feeder scans from. Check for any contamination (even a small speck) on this glass at about the position of the vertical line.

Mar 29, 2015 | Brother MFC-9440CN Multifunction Printer

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When I scan on my Brother MFC7440N I get lines down the middle of the pages. I cleaned every inch of the scanner and that didn't help. Any suggestions?


If you scan through adf there will be a mark on the corresponding part of the small glass window at edge of machine (often caused by ink). Clean this narrow strip of glass thoroughly. Hope this helps

Nov 16, 2010 | Brother MFC-7440N Laser Printer

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Single narrow black vertical line about 1 3/4 inches from right side of copy. Line runs the entire length of the copy. Happens only during copying color or black and white.


Hello,

The line issue is caused by something on the image sensor. To get to it and clean it just pull the front up where you put the paper into it to scan. Inside you will find a glass strip, this is the image sensor. Use a paper towel dampened with window cleaner and gently scrubbing the glass strip, After cleaning the strip let it dry for a minute or teo before you close the cover and try a scan. It should be clear and should copy great again.

I hope this helps, if so please rate our solution.

Buddy
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Jun 18, 2010 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Copies leaves lines when put through the feeder,but not on the glass .......have cleaned and sprayed air can everywhere I can think of The Hp Printer is HP 3055 All in One printer


Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page.

If this is your problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Mar 16, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

Getting a black strip in copy mode on X6575 lexmark printer. No line in print or test mode


Most likely a page was scanned with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page.

If this is your problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Mar 16, 2010 | Lexmark X6100 Flatbed Scanner

1 Answer

Unwanted verticle line on fax copies


Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Feb 22, 2010 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

I have a black line showing up on my faxed documents. I have opened it up, changed the film and re- set it, but the problem persists. The machine is about 5 years old.


Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page.

If this is your problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Feb 07, 2010 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Thick line when sending a fax


Open the document feeder, there should be a narrow, long scan glass underneath. Clean that glass. Sometimes whiteout (liquid paper) or other foriegn matter will stick to the scan glass causing a "shadow" (line) on faxes being sent out. Hope this helps.

Aug 24, 2009 | Brother Office Equipment & Supplies

1 Answer

Mfc 9420Cn printing but marking black line on


try making a copy off of glass. if black mark is gone, then you have to clean the narrow strip of glass to the left of big glass.

hth,
razors

Apr 15, 2009 | Brother MFC-9420CN All-In-One Laser...

1 Answer

Thick Black Line on my copies and faxes


Can't image it being anything but scan glass, if prints are fine, are you sure you cleaning scan glass(inside of where originals are fed)?

If so then scanner lamp faulty, but I've never come across it myself on this model.

Oct 26, 2007 | Brother MFC 8500 All-In-One Laser Printer

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