Question about HP LaserJet 3055 All-In-One Printer

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HP laserjet 3055 has Document feeder jam errror

Unit says it has a document feeder jam error, I have all but taken the machine apart and cannot find even the tiniest piece of paper stuck anywhere.

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  • Sales123 Jun 18, 2008

    Can't find paper bus still getting "Jam error"

  • brevetee Aug 09, 2008

    I have exactly the same problem and for the life of me have not been able to sort it out... any luck guys??

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  • 105 Answers

It sounds to me like the switch that senses when paper is present is blocked or out of position.

The User Manual and such does not provide sufficient detail for me to decipher what type of switch is used. It is either going to be a switch that is depressed to close the circuit when paper is present and is held down somehow now, or it is a proximity sensor and there is dirt or whatever on the sensor that is enough to make it think there is paper there. It should be something that appears to be a tiny window, and it would need to be cleaned with a qtip or 100% cotton cloth and isopropyl alcohol.

You will likely need to remove the ADF feeder cover to obtain full access to the ADF mechanism and find the sensor, since it is most likely recessed in the ADF quite a ways.

The other possibility is that the wire for the sensor has been damaged after a jam or something of that nature.

If you have searched for the sensor and cannot locate it / clear the error, then you will need to have a service tech work on the machine.

Posted on Jun 20, 2008

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2 Answers

Documnet feeder jam


Check input paper feeder at top too - easy to miss. Top flips open with a firm (but not excessive) pull, so you can look there.

If you are sure you've opened and looked under every available panel on the printer (there are many!), turn it off and unplug for half a minute. Make sure all panels are back properly in place, but leave out the paper tray (and no paper either in the rear input paper feeder).

Plug in and turn on. Wait for it to finish its start-up sequence - it should complain about no paper.

Check the paper is flat and straight in the paper tray, and no excess room between paper and guides, and put it in again.

Print test page.

How is it now?

Sep 15, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

When trying to copy papers do not feed but if you scan they will


HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam ISSUE: How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam SOLUTION:
  • Clear the jammed media from ADF (HP LaserJet 3050, 3050z).
  1. Open the ADF cover plate. c01075161.gif
  2. Remove any jammed media with care.Take out the page gently. NOTE: Take care not to tear the paper. c01075162.gif
  3. Close the ADF cover plate.
  • Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).
  1. Open the ADF cover plate. NOTE: Check whether all packaging straps inside the ADF are removed. c01075163.gif
  2. Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside. c01075164.gif
  3. Lift the green handle, and rotate the paper picker until it is opened. c01075165.gif
  4. Gently remove the page without tearing it.If you feel resistance, go to the next step. c01075166.gif
  5. Open the ADF cover plate, and loosen the media gently with both hands. c01075167.gif
  6. When the media are stopped, pull the media out gently along the shown direction. c01075168.gif
  7. Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055). c01075169.gif
  8. Pull down the green handle. c01075170.gif
  9. Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur. c01075171.gif
  10. Close the ADF cover plate. c01075172.gif
Have a good day

Jun 22, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Not scanning or copying when using the ADF on HP laserjet 3055


Based on the assumption it's mechanically ok, check the cable connection between the document feeder and the base, if damaged or worked look it can cause errors. If it is a sensor error, check for a small bit of paper or even a staple from a prior jam.

Jun 18, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Doc.feder jam


Try cleaning the rollers in the ADF (Automatic Document Feeder).
It might temporarily solve the problem, but rollers do have a limited life time, so you will eventually need new ones.

Part info:
5851-3580 - Automatic document feeder (ADF) paper pick-up roller assembly
Price: $15.57

Dec 10, 2008 | HP LaserJet 3055 All-In-One Printer

1 Answer

HP 3055 model scaner problem


Document feeder error means that the printer is expecting you to have a document in the ADF "automatic Document Feeder" on top. If you are having this on the laptop, go into the scanner set up on your laptop, and change the device from document feeder to flatbed. It should work fine. You can also mimic the settings from your desktop to your laptop.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


Oct 02, 2008 | HP LaserJet 3055 All-In-One Printer

1 Answer

HP 3055 model scaner problem


i want repair HP laserjet 3055
Scanner error 6

Sep 15, 2008 | HP LaserJet 3055 All-In-One Printer

2 Answers

Paper in document feeder


there is no paper in document feeder

May 24, 2008 | HP LaserJet 3055 All-In-One Printer

1 Answer

Is it worth it? Will this be a recurring problem?


Try cleaning off the roller with a lint free cloth. Here is the part HP LASERJET 3055 DOC FEEDER - ADF Pickup Roller Assembly - HP Part #: 5851-2559 which can be bought for $45 at places online.z8220.th.jpg

Jan 19, 2008 | HP LaserJet 3055 All-In-One Printer

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